Claire M Cook

CPAs, LLP, Providence RI Mar 15-, Administrative Support Specialist-Remote Handles all incoming mail and distributes to appropriate department/colleague Responds to all emails and voicemails in the general message boxes Complete special projects, data enter tax information and ensures that electronic submissions are received and confirmed Ensure that all related correspondence is filed in the client electronic folder Reason for leaving: Assignment close to completion

Contract,, Wakefield RI and Tunstall America, Pawtucket, Contract Assignments with Robert Half, Providence RI Aug 14-Jan15, Patient Accounts Representative Brought up to date a backlog of 350 authorizations for medical services Devised a method to track expiring authorizations by utilizing tools included with the EMR Meditech Brought payor rejection reports up to date Ensured that weekly ERA was completed by weekly deadline Assisted patients to resolve billing discrepancies Reason for leaving: Assignments Complete Contract, CVS, Cumberland RI-Contract Assignment with IOS, Boston MA

Pharmaceutical Liability Claims Reviewer Supervised a small project at CVS, building a database for pharmaceutical incidents and their severity Successfully brought project to its completion 4 weeks prior to schedule Reason for leaving: Assignment Complete

Pawtucket RI Sept-Dec 13 Patient Financial Services Representative Read, analyzed, and interpreted medical billing data/statistics; ability to respond to common inquiries or complaints from clients Attained working knowledge of multiple resource applications Prioritized, organized assignments; handled multiple, simultaneous, competing projects. Gained proficiency with electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. Reason for leaving: Family Issues

Warwick RI-Sept13 Volunteer Non Clinical Care for Ailing Parent Volunteered to return to RI in order to help my parents, one of whom was terminally ill. Assumed household duties including; financial, transportation, housekeeping and shopping

Jaffrey NH Customer Service, Cashier and Event Planner In addition to assisting readers locate books, my responsibilities included planning of educational and musical after hours' events Reason for leaving: Moved back to RI to help my parents

Peterborough NH Patient Financial Service Representative Developed training materials and directed training sessions following a hospital wide financial application conversion Earned the state of SME for new application and provided additional training and support for my colleagues Reduced 90 days in AR from 20% of receivables to 7% Assigned as the central contact for complaints from around the Reason for leaving: To further my Education