Senior Customer Service Representative
- Handled new consumer and business credit card applications.
Capable of providing excellence customer service for clients I am working with.
Providing excellence customer service in compliance with the Policy and Procedure of the institution.
I always shows ownership in taking clients concern, and provide the most effective resolution for the current situation.
Possesses above average communication skills.
Well motivated and can work under pressure and without supervision.
I am very open with criticisms and take it as something to look forward into , to make my self better.
Knows how to manipulate and use Microsoft office programs.
Manipulative in Adobe CS programs (e.g Photoshop, Illustrator).
Recognised for exemplifying excellence in the training program of Retail Bank-Voice.
Recognised for exemplifying excellence in Major Assessments during Process Training for Retail Bank- Voice.
Recognised to be the top 1 Tier 1 agent in Sitel's Webhosting account.
Recognised for having the perfect attendance record for the month of November 2014.
She's one of our supervisor and subject matter expert.
Contact Number: +639773613846
He's my previous manager when I was in Genpact
Contact Number: 09175305759