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I am an outgoing people person looking to obtain a position that leverages my experience servicing clients, providing administrative support and managing complex projects. I am an experienced computer user comfortable in Microsoft Office applications. My past job experience required strong communication and organizational skills as well as the ability to work as part of a team or independently.

Work experience

Feb 2009Present

Business Development Specialist

Call Center Services, Inc.

Cold-calling executive level prospects to generate sales opportunities and event attendance. Navigate through gate keepers, auto-attendants and voice mail systems in order to deliver the client's offer. Generate sales prospect lists doing research in online directories such as Linkedin, ZoomInfo, and Jigsaw working primarily in Microsoft Excel, Goldmine and Vanillasoft.

Jun 2011Present

Sales Development Representative (Temporary)

eCoast Sales

This position is primarily responsible for generating qualified leads and setting appointments for the client's products and/or services via telephone and email. Daily tasks will include cold calling, identifying decision makers, determining customer needs, positioning features and benefits, overcoming objections and setting appointments. Work independently while contributing to a team goal for your campaign. 

Feb 2007Nov 2007


Skin By Cynthia

Provided Spa services including skin care, facials, waxing and pedicures to a diverse client base. Running this small business provided valuable experiences in a variety of areas, in addition to the spa services offered. Responsibilities included marketing, scheduling, insurance, accounting, budgeting and cash management. 

Sep 2006Feb 2007


Exeter Day Spa

Provided skin-care and spa services on a part-time basis.

Oct 1999Sep 2006


Belanger Household

Managed a busy household and raised a family.

Oct 1997Oct 1999

Engineering Project Coordinator


Organized projects for the Shop Floor Engineering group. Interfaced with all levels of employees from Production  through Senior Engineers. Scheduled meetings, created agendas, documented activities and communicated results. Helped define systems requirements. Interfaced with external consultants regarding system enhancements. 

Jan 1994Oct 1997

PIM Coordinator

Hewlett Packard

Provided engineering documentation support at an electronics manufacturing facility building HP's high performance Unix workstation computers. Implemented Engineering Change Order (ECO) activity using a variety of systems including CA/Manman and  MatrixOne Product Data Management.  Organized engineering CAD/CAM files and executed Bill of Materials (BOM) changes.

Mar 1991Jan 1994

Accounting Clerk

Hewlett Packard

Provided accounting support at HP's Exeter manufacturing facility. Produced financial reports, processed transaction paperwork and participated in month-end financial close activities utilizing CA/Manman. 

Oct 1988Mar 1991

Administrative Assistant

Hewlett Packard

Provided support to the Marketing group at HP in Chelmsford. Scheduled interviews, scheduled meeting, project tracking, ordered supplies and general administration for several executives.

Apr 1987Sep 1988

Senior Secretary IT Department

Reader's Digest

Duties included support for Executive and staff of 42 analysts, coordination of work for 2 Junior Secretaries

Sep 1986Apr 1987

Secretary to Vice President

QSP Inc, Reader's Digest Subsidiary

Volunteer Activities


Feb 1985Present

Secretarial/Word Processing

Katharine Gibbs School
Jun 2006


Laird Institute of Spa Therapy

600 Hour Esthetic Course meeting New Hampshire State Licensing Requirements
Sep 1990Jun 1994


New Hampshire College
May 1982

Associates Degree

University of New York at Cobleskill