Ciara Timlin

Senior HR Business Partner


An experienced HR Business Partner who is passionate about enabling business leaders achieve great business results through great people practices. A strategic thinker with the ability to analyse complex problems and devise practical solutions. A strong relationship builder with bundles of energy and positivity.


Jan 2014 - Dec 2014

Certificate in Business Partnering, Roffey Park Programme

University of Sussex
1998 - 2000

Diploma in Personnel Management

National College of Ireland
1992 - 1996

BA (Hons) Business in Europe with French

Manchester Metropolitan University

Year 3 in Universite Blaise-Pascal, Clermont Ferrand, France

Work experience

Work experience
2011 - Present

Senior HR Business Partner

  • People Agenda: Partnering with senior business leaders to develop, clearly articulate and implement a people strategy for their respective businesses which is aligned to specific business objectives and the overall company strategy.
  • Coaching: Coaching business leaders in all people related issues and facilitating the overall implementation of the people strategy.
  • Centres of Excellence: Providing insightful input to and collaborating with Centres of Excellence on design and implementation of  people related initiatives specific to my diverse client groups and company wide initiatives. 
  • Employee Engagement: Initiated and implemented large scale programme within own portfolio to drive employee engagement and address significant business challenges. Partnering with business leaders in maintaining focus on engagement and driving improvements in line with overall company strategy. 
  • Organisational Design: Partnering with senior business leaders to design and manage organisational structure, roles, FTE and capability changes to meet business needs.
  • Talent Management: Rolled out talent management framework across my client groups in addition to designing and facilitating talent management sessions with senior business leaders.Supporting leaders to work with direct reports to  create clear development plans and career paths.
  • Performance Management: Working with leadership teams across my portfolio to ensure objective setting is aligned to business strategy and includes the people agenda and this is experienced by all employees.
  • HR Metrics: Using HR metrics to provide insight to business leaders on people matters that make a difference. Ensuring people initiatives are linked to metrics for measuring impact and effectiveness. 
  • Continuously looking to improve the effectiveness of HR and the people practices.
  • Actively contributing to the HR Management Team and collaborating with colleagues across HR to optimize the delivery of HR services to the business.
2010 - 2011

Internal Communications Manager

  • Lead the design and supported business leaders with the implementation of communication plans for sale of businesses and restructures. This included working with potential buyers. 
  • Facilitated focus groups across the country in relation to business challenges and culture and reported findings to senior business leader.
2009 - 2010

Project Leader, Organisation Development

  • Managed project with multiple streams to support employee engagement and resilience, and to provide people leaders with additional support to manage their teams in a challenging environment.
2008 - 2009

HR Relationship Manager

AIB Capital Markets
  • Developed strong relationships with management teams to support people focus.
  • Initiated and led the development of a programme for experienced graduates.
  • Provided expert advice and support on range of people related issues including some complex disciplinary and grievance cases.
  • Managed direct report responsible for International HR role.
2006 - 2008

International HR Manager

AIB Capital Markets
  • Responsible for driving the International HR agenda and ensuring effective delivery of appropriate HR services to customers in overseas offices. 
  • Completed research on people components to feed into overall business cases for establishment of new overseas offices. 
  • Embedded strong relationships with internal and external service providers to support the seamless delivery of appropriate HR services to international locations e.g. relocation provider, training providers, superannuation.
  • Provided advice on structuring of assignments and secondments to overseas offices. 
  • Completed review of  employment contracts and policies and procedures.

2003 - 2006

Project Leader, Organisation Development

AIB Capital Markets
  • Designed, delivered and evaluated mentoring programmes across business units.
  • Facilitated the actioning of culture scan findings in specific business unit.
  • Completed a review of grievance and disciplinary procedures.
2001 - 2003

HR Generalist, Resourcing Specialist

AIB Capital Markets
  • Provided advice and support on HR policies, procedures and general best practice to all staff.
  • Managed internal and external recruitment campaigns for all levels in Ireland and the UK.
  • Co-ordinated and supported annual benchmarking and salary review process for several business units.
1997 - 2001

Recruitment Consultant

The Accountants Panel/ IFSC Panel
1996 - 1997

Reservations Agent

Aer Lingus