• Singapore


Technical & Delivery Consultant (Projects Management in Asia region)

Professional Summary

Extensive experience of 6.5 years in project delivery and IT solutions operation with strong knowledge in products technicality, excellent interpersonal with stakeholders and strong capability performing consultancy roles for different projects. Part of 6.5 years include 4 years of leading vendors, driving projects, support IT solutions and provide consultancy to stakeholders, 1.5 year of project attachment with oversea exposure and 2+ year in pre-sales to post-sales activities. Decisive, action-oriented, driven with problem solving mentality and able to work in a team or alone.

Work Experience

Work experience

ST Logistic

Apr 2016 - Present

Assistant Manager (IT Customer Applications)

Manage stakeholders’ expectation on project portfolio with guidance to the team

* Responsibility

  • Develop project portfolio strategies in alignment with core technologies strategic architectural roadmaps
  • Ensure software development projects are delivered on time and on budget
  • Provide technical guidance and monitor the progress of developers
  • Provide over-all direction to projects, and undertake responsibility for management of project team members
  • Participate in project SDLC, change request, support and maintenance

Motivate and drive team members to ensure high performance and productivity


Mar 2015 - Apr 2016

Technical & Delivery Consultant (Projects Management in Asia Region)

* Responsibility

  • Working with stakeholders to understand current technical environment and future technology requirement
  • Regular oral presentation on product offer (Pre-Sales to Post Sales) to customers in Asia region
  • Align management’s strategy with customer and Sales Team expectations
  • Developed and established strong relationships with strategic customer and industry partners
  • Lead and accountable for new and existing projects (Technical offer, schedule, costing, risk and samples)
  • Manage QA engineers on products quality issues and testing
  • Involve in projects deployment and maintenance support
  • Provide consultancy and training to the customers

* Highlight/Achievements

  • Key contributor in to win new tender project of delivery volume 6mi with revenue of more than 15mi

Ministry of Home Affair 

Aug 2010 - Mar 2015

IT Operation Officer (Solution operation and projects management)      

Manage stakeholders’ expectation and oversee operations with the use of Large-scale IT Solution (GIS and SAS)

* Responsibility

  • Working with stakeholders on supporting IT solutions (Users, Vendor and Management)
  • Manage solution’s SLA and support organization core of business activities
  • Lead vendors and accountable for solution performance to drive service excellence
  • Mitigate risks to gain increased value throughout the deal life cycle
  • Schedule and run related-action with other project owners to ensure minimum disruption to the user
  • Manage project change and deliveries
  • Train to function as a domain expert, offer consultancy in projects

* Highlight/Achievements

  • Key contributor in managing KPI solution project with early completion and cost saving of 300k
  • Key contributor in evaluating Finance/inventory solution project with commendation award
  • Selected to be part of the special program to be train and function as a domain expert and consultancy roles
  • Early promotion to next grade within 2 year instead of the regular 4-5 year

JMC IT Services

Dec 2008 - Feb 2010

Software Developer

Manage project from initial stage to completion on IT solutions (Inventory/warehouse and medical solution).

* Responsibility

  • Manage project milestones on requirement gathering, derive the scope, planning on schedule and activities, and identify resources need, risk analysis, procurement and getting stakeholder to approve.
  • Create solution design and modules, manage the deliverable and ensure it is on schedule
  • Manage company server and configuration of network
  • Deploy solutions with infra team
  • Regular oral presentation to the stakeholder on solution development progress

* Highlight/Achievements

  • Key contributor in managing inventory solutions with on-time completion and cost saving of 200k

Singapore Armed Force

Dec 2006 - Dec 2008

Finance Officer Assistant

Assist Finance Officer in projects and tasks that has to be strictly adhered to the finance directive guidelines

* Responsibility

  • Understand the business process and work well with FO in the finance related scope
  • Using solution (ePS and ES) and configure system roles upon request
  • Generate report and keep track of budget status throughout the financial work year

* Highlight/Achievements

  • Awarded ‘Outstanding’ in performance and completed the setup of an interactive intranet website for the unit

Fida International

Jan 2006 - Jun 2006

IT Support

Perform direct support and maintenance to the company products

* Responsibility

  • Provide maintenance support for existing applications and products
  • Support internal operation and troubleshoot company hardware, software and related products
  • Support product troubleshooting and configuration over phone with customer
  • Support walk-in customer on product issues



University of Wollongong, SISAT

Jun 2006 - Jun 2008

Bachelor of Information Technology (Computing)

Temasek Polytechnic

Mar 2003 - Mar 2006

Diploma in Information Technology (E-Comm)

Xinmin Secondary School

Jan 1998 - Dec 2002

'O' Level


Internet traffic analysis

Internet protocol decoding and analysis

Secure identity solutions

Secure ID cards and biometric passport security features with embedded solutions in the chip

Technical skillset
Proficient in Web Application Development, .NET framework 3.5 or above, MS Visual Studio IDE, IIS Server, Win/Web App, Web Services, C#, VB.net, Java (Basic), SQL Server 2003/2008, Oracle DB Administration, Basic Mobile (Android) development



SAP Business Object Enterprise XI 3.0 Completion


Administrating server and security, design and deploy.

Project Management Professional (PMP) Completion


ITIL V3 Foundation for IT Service Management Certified