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Summary

Application Developer, Database Administrator, and Project Manager in a wide variety of business applications. Customer-oriented with professional website experience, database development skills and some data warehouse knowledge.

Work experience

Jun 2007Mar 2009

IT Manager

Oliff & Berridge, PLC
• Led the conversion of the firm’s docketing (professional calendar) system. This is the single most important application in a law firm, and all other major applications tie-in to it. Worked with the vendor’s staff to plan and implement application customizations and heavy modifications to the firm’s existing custom document management system. • Led the conversion of the firm’s file tracking system to a SQL-based system. This is the second most important application to this law firm. • Developed departmental policies and procedures manuals, improved intra- and inter-departmental communications. • Directed completion of the firm’s disaster recovery implementation. • Led development and implementation of monitoring, alerting, and reporting programs to provide insight into system resource availability and usage, e-mail turn-around times, database sizes, trouble spots inside specialized applications. • Replaced aging email components and lowered the load servers, leading to better performance, timely email delivery, and increased tracking and reliability. • Expanded the firm’s litigation department storage as it grew to 5 times its previous size, handling cases of as many as 2 million documents during discovery. • Restructured and upgraded staffing to better handle emergency situations
Mar 2007Jun 2007

Owner

Chuck Coffey Computer Consulting
Worked on websites for small companies using ASP and PHP
Aug 2004Mar 2007

Director of Research and Technology

Black's Guide
• Member of the senior management team that directed all operations of the division. • Brought print directory onto the internet with an interactive, searchable, database-driven website. • Managed staff of 16 researchers and supervisors. • Identified and mentored leaders, improved morale, installed motivational programs. • Developed real-world tracking measurements for the department. Aligned people, processes, and procedures to better support corporate goals. • Produced customer surveys and acted on results to improve the website’s usefulness. • Developed web-based data entry and reporting systems that enabled us to reduce headcount by 30% while increasing production and quality. Reduced cost of the basic work unit by 50%. • Oversaw development of Business-to-Business website that registered over 35,000 qualified users, shows over 100,000 ads per month. • Integrated data collection, print production, and web publication processes and procedures and produced integrated reporting across domains. • Integrated customer-provided XML, Access, Spreadsheet data sources into data collection processes. • Created and produced electronic newsletter and other electronic advertising revenue streams.
Mar 2001Aug 2004

Senior Programmer

Black's Guide
• Rewrote print production systems to create print-ready pages in Quark Xpress. • Integrated data collection, print production and web publication processes and procedures to replace manual steps and their associated errors. • Solved reliability issues of existing data entry systems. • Developed custom report product. • Replaced database and coding of data collection systems with a web-based SQL Server-based system while continuing operations.

Education

19761978

Physics

University of Maryland College Park

Skills

Access
Quark XPress
VBScript
VBA
VB.Net
XOSoft
Cold Fusion
Foxpro
SQL Server
Web Development
Visual Basic