Application Developer, Database Administrator, and Project Manager in a wide variety of business applications. Customer-oriented with professional website experience, database development skills and some data warehouse knowledge.
Jun 2007 - Mar 2009
Oliff & Berridge, PLC
• Led the conversion of the firm’s docketing (professional calendar) system. This is the single most important application in a law firm, and all other major applications tie-in to it. Worked with the vendor’s staff to plan and implement application customizations and heavy modifications to the firm’s existing custom document management system. • Led the conversion of the firm’s file tracking system to a SQL-based system. This is the second most important application to this law firm. • Developed departmental policies and procedures manuals, improved intra- and inter-departmental communications. • Directed completion of the firm’s disaster recovery implementation. • Led development and implementation of monitoring, alerting, and reporting programs to provide insight into system resource availability and usage, e-mail turn-around times, database sizes, trouble spots inside specialized applications. • Replaced aging email components and lowered the load servers, leading to better performance, timely email delivery, and increased tracking and reliability. • Expanded the firm’s litigation department storage as it grew to 5 times its previous size, handling cases of as many as 2 million documents during discovery. • Restructured and upgraded staffing to better handle emergency situations
Mar 2007 - Jun 2007
Chuck Coffey Computer Consulting
Worked on websites for small companies using ASP and PHP
Aug 2004 - Mar 2007
Director of Research and Technology
• Member of the senior management team that directed all operations of the division. • Brought print directory onto the internet with an interactive, searchable, database-driven website. • Managed staff of 16 researchers and supervisors. • Identified and mentored leaders, improved morale, installed motivational programs. • Developed real-world tracking measurements for the department. Aligned people, processes, and procedures to better support corporate goals. • Produced customer surveys and acted on results to improve the website’s usefulness. • Developed web-based data entry and reporting systems that enabled us to reduce headcount by 30% while increasing production and quality. Reduced cost of the basic work unit by 50%. • Oversaw development of Business-to-Business website that registered over 35,000 qualified users, shows over 100,000 ads per month. • Integrated data collection, print production, and web publication processes and procedures and produced integrated reporting across domains. • Integrated customer-provided XML, Access, Spreadsheet data sources into data collection processes. • Created and produced electronic newsletter and other electronic advertising revenue streams.
Mar 2001 - Aug 2004
• Rewrote print production systems to create print-ready pages in Quark Xpress. • Integrated data collection, print production and web publication processes and procedures to replace manual steps and their associated errors. • Solved reliability issues of existing data entry systems. • Developed custom report product. • Replaced database and coding of data collection systems with a web-based SQL Server-based system while continuing operations.