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Objective:  To be part of a successful company, to which I can contribute my knowledge and experiences in addition to where I may continue to grow as a professional.

Work History

Jul 2015Present

Sales Assistant

J.Williams Staffing

Prepare and show homes to prospective buyers. Greet, establish rapport and gather registration cards from every prospect visiting the community.  Record and document daily events as required. Close models and complete necessary paperwork.

Mar 2012Jul 2015

Client Relations Specialist

Fusions Consulting

Parker, CO/Las Vegas, NV.   Contacting clients and potential clients to set up telephone or face-to-face interviews with our sales management team to discuss their personal and business income taxes. After the sales/management team has met with the client,  personal data is collected and entered into Quickbooks and submitted to the appropriate team member for further evaluation.

Aug 2013Aug 2014

Family Service Specialist II

State of Nevada

Las Vegas, NV.   Assist clients and nursing facilities in completing required applications and declarations which may include information concerning residency requirements, household composition, income, resources, health status, educational levels and employment history. Evaluate and process information by comparing facts and case circumstances to establish eligibility and payment guidelines; compute income and evaluate other factors impacting the level of benefits; make determinations regarding initial and continuing eligibility and benefit levels according to the required timeframes and program regulations, policies and procedures. 

Aug 2012Aug 2013

Long-Term Care Specialist

Arapahoe County Colorado

Littleton, CO.   Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights. Answer applicants' questions about benefits and claim procedures. Initiate procedures to grant, modify, deny or terminate assistance, or refer applicants to other agencies for assistance. Compile, record and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status. Compute and authorize amounts of assistance for programs such as grants, monetary payments, and food assistance. Conduct annual reviews to ensure conformance to regulations.

Aug 2010Feb 2012

Family Service Specialist II

State of Nevada

Henderson, NV.   Interview benefit applicants and recipients. Assist clients in completing required applications and declarations. Research and verify information provided by clients by accessing state and federal vital statistics.  Process medical, cash and food assistance programs within the state and federal timeframes.

Mar 2009Feb 2010

Member Service Manager

Silver State Schools Credit Union

Henderson, NV.   Provided excellent member service. Coached employees to meet their daily sales quotas. Open and closed the credit union on a daily basis. Balanced the vault and prepared daily work. Assisted branch manager with scheduling of employees. Opened new accounts and promoted products to our members.

Education

Jul 2015Present

Key Real estate school

Real estate licensing and business education.

Aug 2004May 2005

University of New Mexico

18 completed hours of business and computer related courses.

Aug 1996Jun 1998

Clark State Community College

20 completed hours of business and computer related courses.

Jan 1992May 1995

Urbana University

80 completed hours of business, computer and communication courses.

Skills

Office and Professional Skills

Working knowledge of all functions and operations of an administrative office.  Able to read and interpret technical and legal documents such as divorce decrees, property deeds, insurance policies and program manuals sufficient to determine a client's resources.  Knowledge of Microsoft programs, excellent verbal and communication skills, typing abilities of 55 WPM and 10-key by touch.