Upheld Digital Sport's profile as leader in Continuous Integration and Continuous Delivery processes within Nike. Defined and implemented processes and tools to support the build and release of software applications, web content, and device firmware. Worked with other departments to evangelize and standardize tools and workflows we developed to improve the software delivery pipeline. Managed manual software deployments. Defined, documented, and executed deployment processes. Provided failure analysis and audit support. Worked with development teams to coordinate deployment schedules and methodologies. Provided on-call deployment services, both through personal commitment and training of offshore resources. Developed tools and workflows used to support a threefold increase in manual deployment requests over a 9-month period. Responsible for supporting test environments. Administered virtual and physical test servers. Identified and resolved software and dependency failures, including software configuration and database issues. Tracked and enforced software manifests. Defined and addressed system bottlenecks. Developed and implemented expansion plans. Supported provisioning of cross-division integrated test environments. Defined and socialized maintenance request processes. Deployed and supported test and infrastructure maintenance tools. Implemented server monitoring tools and environment validation tests. Supported internal build/test automation servers. Defined and socialized issue tracking workflows.