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Work experience

Nov 2012Present

Undergraduate Advising Coordinator

UW-Madison Political Science Department

Works closely with the Undergraduate Program Director (UPD) and is a primary source for information and communication regarding the undergraduate program, timetable, enrollment process, and course evaluations in the Political Science Department.

Proficient in ISIS and databases and familiar with the Query Library in order to interpret data and create reports, provide timetable information, deal with automated registration, and oversee the course evaluation process.

Oct 2011Nov 2012

HR Assistant

UW-Madison School of Nursing

Provide support for the personnel operation in the School of Nursing.

Responsibilities include payroll and benefits management; assisting with personnel related issues; staffing, compensation, contract and rules interpretation, payroll and benefits, fiscal related duties, process improvement and other related issues for unclassified, classified, LTE and student hourly appointments.

Aug 2009Oct 2011

Student Health Insurance Plan (SHIP) Coordinator

UW-Madison University Health Services

Serve as the integral link between 4,000 voluntary domestic and mandatory international student and scholar members, the insurance claims office and numerous campus departments and serve as the primary contact for all health insurance related issues.

Responsible for using all available resources to provide health coverage support and education to the student and scholar population, ensuring that the mandatory health insurance requirements of SHIP are met by international students and J-1 scholars.

Manage the front-counter area and responsible for managing email, telephone, fax and counter traffic; data processing; plan analysis; policy review; handling complaints; member compliance; payment processing; back-up support; orientation presentations; supervision and training of student hourly staff.

Aug 2005Mar 2009

Application Formulation Chemist

Air Products, Inc.

Support sales with customer needs identification and problem solving.
Formulate commercial offerings for Institutional and Industrial cleaners.
Re-formulate customer materials to provide more eco-friendly and cost effective options.
Work with customers to assist them in qualifying for Green Seal approval
Co-developed four commercial offerings in 2007 and 2008.
Work with technologists and marketing personnel to update and revise product literature .


May 2013Apr 2015

Certificate of Consumer Patient Advocacy

University of Wisconsin - Madison Law School
Jun 1991

B.S. Chemistry

University of Wisconsin - Green Bay