Christopher Riffle

Professional Summary

Experienced business, procurement, customer/community relations manager seeking to create and implement successful collaborations in a success driven organization. Bringing extensive technical, inter-personal and organizational problem-solving skills to the table. I am seeking a position that offers project and/or people management and leadership opportunities.

  • Over fifteen years managerial experience
  • Skilled in interpersonal problem-solving, community relations, and issue and conflict management
  • Ability to lead or coordinate teams or groups but also an effective and empowering team member who sees collaboration as a valuable asset
  • Strong written, oral and digital communication skills
  • A commitment to mission-driven organizations
  • Adapts to change and accepts challenges readily
  • A strong and broad range of technical, procurement and  financial management skills
  • Result focused and the ability to drive for achieving and surpassing targets
  • The ability to persuade, influence and explore positions and alternatives to reach outcomes that will gain strategic organization objectives
  • Results driven professional

Core Competencies

Collaboration principles and processes with suppliers, judgment/problem solving, company acquisitions, operations & infrastructure, technology integration, profit & loss, project management, strategic business thinker, implementation & maintenance.


Microsoft Office Suite, SAP, Predictive Index, Acclivis Sales Training, Radiography internship experience, negotiation skills, relationship management and analytical skills.

Work History

Work History
Feb 2007 - Mar 2014


  • Promoted to open, manage and provide leadership in a new Sony Gallery business model
  • Responsible for hiring, mentoring and training of staff and management on Sony process, products and equipment
  • Inventory forecasting, outside sales and budget monitoring
  • Sales forecasting and consumer purchase trends
  • High quality customer service focus
  • Maintained loyal customer relations through outside sales and operations
  • Provide management, direction and collaborative learning environment to direct reports
  • Day to day management of supplier tracking visuals and reports utilizing SAP
  • Responsible for analyzing financial data, budget, inventory and logistics detail of operations
  • Encouraged self-motivating environment for staff as well as follow-up and guidance for success
  • Hiring and payroll duties
Jun 2001 - Feb 2007

Assistant Manager

Toys R Us
  • Responsible for duties associated of both daily opening and/or closing of a high volume ($13.5 million) retail environment
  • Maintain superb customer support congruent to providing direct supervision for the motivation, delegation, appraisal, coaching, discipline and correction of associates throughout the store and within departments
  • Fostered teamwork, developing others, managed change in a results orientation environment
  • Provide management support to Store Director for inventory, profitability, labor, ad set up, company directives and key business initiatives, safety and security, cash handling, departmental trending and reporting, calendaring and scheduling, company standard merchandising, provide communication rally and daily huddle for all associates, and any other areas as needed
  • Consistent and frequent store quality walks to ensure cleanliness, company standard, and presentation expected to exceed customer expectation, and effectively communicate discrepancies to associates
Mar 2003 - Sep 2006


Swinging Solutions Inc.
  • Provide superior customer service for the delivery, installation and maintenance of all playground equipment included in the scope of the assembly business for Swinging Solutions, Inc.
  • Full service bicycle maintenance including assembly, repair, maintenance and safety inspections
  • Maintain/assemble all financial all financial, insurance, accounts receivable and payable records associated with a small business environment
  • Coordination of marketing, reputation and brand management and all business decisions associated with owning a small business
  • Manage marketing campaigns to drive brand and client awareness
  • Assisted in building a strong base of repeat business for brand reputation
  • Over 20 years’ experience of assembling, maintaining and repair of playground equipment and bicycles
Feb 1999 - Jun 2001

Purchasing Agent / Inventory Manager

University Hospitals
  • Efficiently and accurately verify, price, order, maintain, pull, pack, deliver and research any item needed for inventory of a home healthcare facility
  • Initiate purchase orders to trace and verify invoicing and management of logistics for patient specific medical pumps according to OSHA standards
  • Support the Director of Pharmacy by analyzing and providing financial data and quotes for items as needed for continued cost effectiveness
  • Report, decide and execute any option that could result in potential cost savings including improvement process or service
  • Managed purchasing process tracking the deployment for beginning to end support, including relationships with suppliers and vendors
  • Maintain proper par inventories of every pharmaceutical items consisting of 500 plus nursing supplies / 150 plus prescription drugs
  • Reduction in on hand inventory of 10% without impacting delivery to customer requirements
  • Negotiations and purchase order issuance
  • Manage costs in a fast paced program requiring negotiation skills
  • Support/maintain established inventory policies and procedures


1999 - 2001

Lakeland Community College
Aug 1992 - Jun 1995


Cleveland State University



Available upon request