Work History

Work History
Jan 2015 - Present

Fitness Facility Manager (Recreation Specialist)

Army Family and Morale, Welfare and Recreation

Supervise and oversee the management and operation of sports, fitness, and aquatics programs. Establishes employee work schedules and performance objectives and appraisals. Coordinate with higher management to meet goals and objectives within deadlines and participates in the Recreation Delivery System (RDS) process. Assist in the development of budgetary and manpower requirements and recommend adjustments due to changes in program demands or hours of operation. Maximize facility usage for both organized functions and individual development. Assist in the development and reviews specifications for instructors and other contracts. Monitor contractor performance, extending or terminating contracts as warranted, in
conjunction with NAF Contracting and approve payments. Oversee facility cleanliness contracts and standard operating procedures.

Continually assess facility requirements and develop plans and
specifications for projects to augment or replace fitness and sports facilities. Serve as facility expert for major and minor construction projects, providing input to PW and contractors on work plans, schedules, methods, objectives and impact of work. Work with PW to ensure all relevant Work Orders are IAW HQDA Fitness Facility Design Standards, and Installation Status Reports (Quality Booklet, etc) are properly completed. Publicize sports facilities, programs and events by writing articles for local newspapers and coordinate with marketing for posters, flyers and other promotional material. Review directives from higher levels of authority and prepares implementing SOPs and updates regulatory guidance. Conducts sports facility tours for
VIPs. Assists in the preparation of MWR and DOD Baseline Standards data call reports. Oversee the inventory of property; fitness equipment condition; tracks maintenance and repair or replacement as appropriate. Works with fitness facility staff to recommend purchase/construction of equipment and facilities. Instructs customers and monitors proper usage of equipment, as needed.

Jun 2012 - Jan 2014

Complex Manager (Recreation Assistant)

Marine Corps Community Services

Support a diversified fitness, recreation, sports and retail program at a fitness center with three sports fields and beach facility on a Marine Corps installation in Okinawa, Japan. Administer maintenance of facilities and equipment. Train and supervise up to 13 US and Japanese recreation attendants, grounds crew and janitors. Make recommendations to supervisors based on financial reports, customer comments and industry trends. Support in all installation sponsored sporting events.

Ensure adequate staff levels through interviewing and recommending
qualified applicants. Explains goals and objectives to subordinate staff and assists in the organization of tasks to accomplish work. Conduct first offense counseling on subordinate staff and provide information to the supervisor on performance of the team and individuals. Provide award recommendations to immediate supervisor and relays training needs. Trains the team in frontline operations and customer service. Holds meetings with subordinate team to communicate assignments and deadlines. Lead the team in the issuing of recreation equipment and ensure that all equipment is checked for serviceability on a daily basis and replaced or repaired as required. Ensure proper accountability of frontline expendable property. Promotes EEO
policies and procedures contained in local regulations, Marine Corps Orders and other appropriate sources and communicate contents of same to subordinates.

Ensure the Daily Activities Report (DAR) is completed in accordance with established policies and submit to the Accounting Management Office(AMO). Ensure accurate daily deposits of the activities cash receipts are made to the military banking facility. Resolve and/or elevate customer complaints. Provide feedback to the Assistant Athletic Director on customer inquiries into expendable equipment and retail product assortment. Prepare, collect, review and submit reports and conducts inventories and checklists as required to support frontline operations. Ensures team is properly trained in cash handling procedures to include RecTrac operations. Maintain appropriate supply levels (retail items, cleaning supplies, and expendable property) to support operations through expendables, Government Supply Agency (GSA), local business, online vendors, and organizational supply

Provide World Class Customer Service with an emphasis on courtesy. Assist customers and communicate positively in a friendly manner. Acknowledge customers, smile and make eye contact. Ask questions to determine, verify and solve problems. Check for satisfaction on the quality of goods and services. Take action to solve problems quickly. Alert the higher level supervisor, or proper point of contact for help when problems arise. Adhere to safety regulations and standards. Use required safety equipment, and observes safe work procedures. Promptly report any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.

Sep 2011 - Jun 2012

Recreation Leader

Mesquite Parks and Recreation Department

- Conduct daily recreational activities with youths during after school program.

-Assist in completing necessary forms and records including attendance records, maintenance checklists and financial reports.

- Assist in facilitating a high element ropes course for various groups within the city.

- Assist in organizing and implementing various city-wide special events.

Jun 2008 - Sep 2011

Infantry Team Leader

United Sates Army
  • Effectively trained and supervised three subordinates in tasks necessary to complete job assignments on time.
  • Motivated and led employees in a high stress environment to complete necessary job related tasks.
  • Deployed to Afghanistan in support of Operation Enduring Freedom in 2009 – 2010.
  • Instructed and trained dozens of foreign workers on a variety of topics in both Afghanistan and Thailand, despite language and cultural barriers.
Aug 2007 - Jun 2008

Academic Advisor's Assistant

Texas A&M University
  • Created and implemented work rosters for six assistants.
  • Sent and received faxes and phone calls for employer.
  • Maintained and serviced small adjoining student computer lab.
  • Utilized copy machines to produce printing solutions.
May 2007 - Aug 2007


Mesquite Parks and Recreation Department
  • Performed all the duties and responsibilities of a recreation leader at city recreation centers.
  • Shadowed members from all levels of management in the department.
  • Conducted periodic interviews with key personnel.
  • Assisted in the marketing and execution of various city-wide summer activities, such as Doggie Splash Day and Movies in the Park.
May 2003 - Aug 2006

Rock Climbing Program Director

Boy Scouts of America
  • Summer camp program accommodating over 1,000 campers per week.
  • Established and implemented all operating and safety procedures for multiple climbing sites.
  • Trained and supervised five other employees on staff.
  • Created exciting program for campers in an outdoor setting. 






Capable of utilizing and analyzing various reports. Able to manipulate maintenance functions, such as passes, tickets, events and fully utilize RecTrac for point-of-sale functions including inventory maintenance, daily activity reports and cash transactions.

Ropes Courses

Facilitating high and low element obstacles and challenges to provide customers with a challenging outdoor personal experience.

Microsoft Office

Expert utilization and creative application of industry standard tools, Microsoft Office Word, PowerPoint, Excel and Outlook. Especially skilled at the effective manipulation of PowerPoint for presentations.

Rock Climbing

Recreational rock climbing over the past ten years, with training and experience in planning and administering rock climbing programs.  Minimal experience in creating artificial climbing structures.


May 2015 - May 2017

Certificate of Completion

American Red Cross

Lifeguarding/ First Aid/ CPR/ AED