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Work experience

Sales

Wire One Communications

  • All Communications Corp. and ViewTech Inc. merged to form Wire One Technologies.
  • Responsibilities included channel, commercial and audio sales for Wire One. 
  • Managed over 20 domestic and international videoconferencing reseller channels. 
  • I also managed national audio accounts for AT&T, Nortel Networks and others.
  • Oversaw day-to-day operations for VTC Resources (a division within Wire One) that handled resellers. 
  • I started as a technician/installer with All Communications Corp.
  • Promoted to Sales prior to merger  with ViewTech
Jul 2011Present

Consultant

AV Helpdesk Inc.

  • Responsible for the growth and development of AV Helpdesk’s New York office. 
Feb 2010Jul 2011

AudioVisual Engineer, Unified Communications

Merck Sharp & Dohme
  • Responsible for the design & implement audiovisual technology throughout Merck.
  • Designed and implemented over 100 conf. rooms, Auditoriums, Cafeterias, and Digital Signage throughout the company.
  • Site installations, project management, customer interaction, scheduling and representing Audio visual in various meetings both on and off site.
  • Participated in various system specifications and vendor bids in which I thoroughly review system designs and equipment recommendations in order to insure operability and customer satisfaction. Assessed clients' needs and drafting estimates on projects for our internal trades.
  • Spearheaded Infocomm's AV week at Merck.  This promoted our services internally to our customers and enhanced our image as a customer centric service.
  • Achieved Six Sigma yellow belt Feb. 2011.
Jun 2005Feb 2010

Sr. Audiovisual Specialist

Merck Sharp & Dohme

  • I was responsible for day to day customer & technical support of the Rahway Campus audiovisual and videoconferencing needs.
May 2003Jun 2005

Video Conferencing Consultant

RCM Technologies
  • Contracted by RCM Technologies to Schering-Plough Corporation. 
  • Responsible for technical assistance, maintenance and design of all Schering Plough’s video conferencing rooms. 
  • Maintained an inventory and directory of all the video conferencing equipment.  
  • Administered an online database of all multipoint calls. 
  • Further responsibilities include planning, scheduling, and supporting meetings. 
  • Constructed a training program in which employees were educated on the benefits and operation of  video conferencing equipment. 
  • Collaborated with AV vendors to negotiate price and service.
  • AV Project Management 
Nov 2001May 2003

Project Manager/Project Estimator

World Audio Visual Enterprises

  • Managed a team of install technicians to complete project within a specified time frame and within the set budget.
  • Generated weekly reports to keep my team, customers, and co-workers aware of our progress. 
  • Generating price quotes for any additional work or equipment not included in the consultant specifications. 
  • Reviewed consultant's system designs and compare with W.A.V.E.'s designs to insure operability and customer satisfaction.
  • Assessed clients’ needs and drafting estimates on projects.
May 2001Nov 2001

Major Accounts Manager - Video

Net2000
  • Responsible for New Jersey and Pennsylvania video conferencing sales. 
  • Organized and hosted sales seminars to attract new customers. 
  • Worked with network account mangers to offer a complete video solution that includes network design.
  • Territory covered: NJ, Eastern PA, and parts of NYC.
  • On November 16, 2001 Net2000 Communications Inc filed a voluntary petition to reorganize under Chapter 11 in the US Bankruptcy Court for the District of Delaware
Apr 1997Dec 1997

Intern - Video Department

New York Giants

  • Video Department Intern
  • Responsible for daily video operations.
  • Filming practice, set up of portable sound systems, set up press conference area, editing film, setting up video systems for coaches and players. 
  • Traveled with the team to training camp in Albany, New York.
  • Accompanied the team on various away games. 

Education

Sep 1992Aug 1998

Bachelor of Arts

William Paterson University

  • I also have a minor in History

Skills

Language: Spanish
Language: Portuguese

Certifications

Certified Product Specialist

ClearOne

Certified Technical Specialist

ClearOne
Aug 2010Present

Digital Media Certified Designer (DMC-D)

Crestron Electronics
Jan 2011Present

Certified TelePresence™ Product Expert (TPE)

Tandberg (Tandberg is now part of Cisco)
Feb 2011Present

Six Sigma Yellow Belt (SSYB)

Merck Sigma
May 2011Present

Certified Specialist - Revolabs Advanced Product Configuration

Revolabs
Oct 2005Oct 2014

Certified Technology Specialist (CTS)

Infocomm International
May 2011May 2012

Chief Certified Partner

Chief Manufacturing
Dec 2008Dec 2011

Certified Extron Audio Visual Associate (EAVA)

Extron Electronics

Summary

A top-performing AV professional seeks to bring expertise in to the table in pursuit of an audio visual position focusing on either project management, consulting or technical expertise. I possess strong expertise in project management, AV engineering, design and implementation.  Further, I am highly accomplished in client services and have the ability to build and maintain relationships

Areas Of Expertise

  • Certified Technology Specialist
  • Team Management
  • Strategic Planning
  • Project Management
  • Interpersonal Communications
  • Client Services
  • Relationship Management
  • On-Site Installations
  • Six Sigma Certified
  • C-Level Technical Support
  • Equipment Installation
  • Inventory Management
  • AV Systems Design

Interest

Industry Coursework

  • AV Basics, Infocomm Academy
  • Audio -Video Control Systems Networking, Infocomm Academy
  • Essentials of the AV Industry, Infocomm Academy
  • Project Management Competencies and Structure, Infocomm Academy
  • Design Online (In Progress), Infocomm Academy
  • Sales Advantage, Dale Carnegie Training
  • Certified Associate Project Manager Exam Preparation, Velociteach
  • Managing at Merck, Performance Impact Inc.
  • You and Your Success, EAO Consulting
  • Understanding Digital TV & Video Solutions, Blonder Tongue Laboratories
  • Roomview Training – Crestron Technical Institute
  • Digital Video Interfacing – Extron Electronics
  • Maintaining the Video Signal – Extron Electronics
  • Consultant School of Emerging Technologies - Extron Electronics

Blog

  • Freelance Writer & Online Blogger
  • Owner of AVshout.com, Online Audiovisual BLOG that highlights AV Technology, Trends & AV Careers.

Publications

  • AVtechnologyonline.com - December 2011 BLOG - Reinventing My Role as the “AV Guy”  by Christopher Neto
  • AV Technology Magazine - January 2012 Vol. 5 No. 1 – You're Hired! How to create a compelling (and Relevant) AV Career Portfolio  by Christopher Neto
  • AV Technology Magazine - April 2012 Vol. 5 No. 3 – All Together Now by Christopher Neto

Professional Organizations

  • Infocomm International – Member
    • Incomm Membership Committe
    • Infocomm Membership Committee Reprsentative to the Technology Mangers and Independent Programmers Council
  • Interactive Multimedia Collaborative Communications Alliance (IMCCA) - Member
  • Project Managers Institute – Past Member
  • Project Managers Institute NJ Chapter - Past Member
  • Consumer Electronics Association (CEA) - Tech Enthusiast Member

Associations

  • Alpha Phi Delta National Fraternity – Active alumni
  • New Jersey State Youth Soccer Association – Category "F" licensed coach
  • Pinelanders Youth Soccer Club – Volunteer Youth Soccer Coach
  • Merck Institute For Science Education – Former Member
  • Raritan Valley Habitat for Humanity – Project Volunteer

Honors, Awards & Profiles

  • Profiled by Infocomm for "CTS News" monthly E-Newsletter. (December 2010)
  • Profiled by Dan Ferrisi for Sound & Communications Magazine (Sound & Communications 54 February 2008) as part of an ongoing series "AV: The Next Generation". The series spotlights young audiovisual professionals in the industry.
  • Award for Excellence - Presented by Merck for Outstanding Service and Support 2005 - 2007
  • Biltmore Who's Who - Selected as a member of the Executive & Professional Registry for 2011 - 2012
  • Cambridge Who’s Who - Selected to be included in the 2011-2012 Executives, Professionals and Entrepreneurs Registry.