Work experience

Work experience


Wire One Communications

  • All Communications Corp. and ViewTech Inc. merged to form Wire One Technologies.
  • Responsibilities included channel, commercial and audio sales for Wire One. 
  • Managed over 20 domestic and international videoconferencing reseller channels. 
  • I also managed national audio accounts for AT&T, Nortel Networks and others.
  • Oversaw day-to-day operations for VTC Resources (a division within Wire One) that handled resellers. 
  • I started as a technician/installer with All Communications Corp.
  • Promoted to Sales prior to merger  with ViewTech
Jul 2011 - Present


AV Helpdesk Inc.

  • Responsible for the growth and development of AV Helpdesk’s New York office. 
Feb 2010 - Jul 2011

AudioVisual Engineer, Unified Communications

Merck Sharp & Dohme
  • Responsible for the design & implement audiovisual technology throughout Merck.
  • Designed and implemented over 100 conf. rooms, Auditoriums, Cafeterias, and Digital Signage throughout the company.
  • Site installations, project management, customer interaction, scheduling and representing Audio visual in various meetings both on and off site.
  • Participated in various system specifications and vendor bids in which I thoroughly review system designs and equipment recommendations in order to insure operability and customer satisfaction. Assessed clients' needs and drafting estimates on projects for our internal trades.
  • Spearheaded Infocomm's AV week at Merck.  This promoted our services internally to our customers and enhanced our image as a customer centric service.
  • Achieved Six Sigma yellow belt Feb. 2011.
Jun 2005 - Feb 2010

Sr. Audiovisual Specialist

Merck Sharp & Dohme

  • I was responsible for day to day customer & technical support of the Rahway Campus audiovisual and videoconferencing needs.
May 2003 - Jun 2005

Video Conferencing Consultant

RCM Technologies
  • Contracted by RCM Technologies to Schering-Plough Corporation. 
  • Responsible for technical assistance, maintenance and design of all Schering Plough’s video conferencing rooms. 
  • Maintained an inventory and directory of all the video conferencing equipment.  
  • Administered an online database of all multipoint calls. 
  • Further responsibilities include planning, scheduling, and supporting meetings. 
  • Constructed a training program in which employees were educated on the benefits and operation of  video conferencing equipment. 
  • Collaborated with AV vendors to negotiate price and service.
  • AV Project Management 
Nov 2001 - May 2003

Project Manager/Project Estimator

World Audio Visual Enterprises

  • Managed a team of install technicians to complete project within a specified time frame and within the set budget.
  • Generated weekly reports to keep my team, customers, and co-workers aware of our progress. 
  • Generating price quotes for any additional work or equipment not included in the consultant specifications. 
  • Reviewed consultant's system designs and compare with W.A.V.E.'s designs to insure operability and customer satisfaction.
  • Assessed clients’ needs and drafting estimates on projects.
May 2001 - Nov 2001

Major Accounts Manager - Video

  • Responsible for New Jersey and Pennsylvania video conferencing sales. 
  • Organized and hosted sales seminars to attract new customers. 
  • Worked with network account mangers to offer a complete video solution that includes network design.
  • Territory covered: NJ, Eastern PA, and parts of NYC.
  • On November 16, 2001 Net2000 Communications Inc filed a voluntary petition to reorganize under Chapter 11 in the US Bankruptcy Court for the District of Delaware
Apr 1997 - Dec 1997

Intern - Video Department

New York Giants

  • Video Department Intern
  • Responsible for daily video operations.
  • Filming practice, set up of portable sound systems, set up press conference area, editing film, setting up video systems for coaches and players. 
  • Traveled with the team to training camp in Albany, New York.
  • Accompanied the team on various away games. 


Sep 1992 - Aug 1998

Bachelor of Arts

William Paterson University

  • I also have a minor in History



Language: Spanish

Language: Portuguese



Certified Product Specialist


Certified Technical Specialist

Aug 2010 - Present

Digital Media Certified Designer (DMC-D)

Crestron Electronics
Jan 2011 - Present

Certified TelePresence™ Product Expert (TPE)

Tandberg (Tandberg is now part of Cisco)
Feb 2011 - Present

Six Sigma Yellow Belt (SSYB)

Merck Sigma
May 2011 - Present

Certified Specialist - Revolabs Advanced Product Configuration

Oct 2005 - Oct 2014

Certified Technology Specialist (CTS)

Infocomm International
May 2011 - May 2012

Chief Certified Partner

Chief Manufacturing
Dec 2008 - Dec 2011

Certified Extron Audio Visual Associate (EAVA)

Extron Electronics