Education

Education

Work History

Work History
Jan 2006 - Aug 2007

Project Analyst

Public Interest Data, Inc.

  • Conductedcompany-wideauditofsystemarchitectureandtechnologyapproach
  • Presented messagingneedsassessmentandtotalcostofownershipanalysisof mailserverconversion
  • Draftedrequestforproposalto hostedmailserverprovidersandevaluatedproposalsfromcontenders
  • SelectedwinningRFPcandidateand negotiatedservicecontractwithnewvendor
  • Managedseamlessmigrationoftwomailservers(GroupWiseandMDaemon)intoone(MSExchange)
  • Authoredtechnicaldocumentationandtrainedstaffon newmessagingenvironment
  • ImplementedmobiledevicessuchasRIMBlackBerryandPalmTreoamongmanagement
  • Deployedcompany’sfirstsharednetworkdriveandsuccessfullyintegratedwithcurrentprocesses
  • Collaboratedondesignandcontentofcompany’sfirstinteractivewebsite
  • StandardizedvoterfilesfrommultiplestatesandconvertedintoDonorDirectCRM (Customer Relationship Management)application 
Jul 2005 - Dec 2005

Marketing Analyst

LM&O Advertising

  • DirectedtheprocessingandfulfillmentofindividualswhoexpressaninterestintheArmyNationalGuard, drivenbyadvertisingcreatedintheagency
  • Supervisedtwovalueaddedprograms: DirectConnecttoinstantlyputleadsintouchwith theirlocal recruiters andLead AppointmentProgramto pre-qualifyleads,plusschedulemeetingsonbehalfofrecruiters
  • Throughthemanagementofthreevendors,administeredtheconversion ofallleadinformationfromaflatfile toa relationaldatabase,as wellascreateda queryingandreportingstructurethatbenefitedfromthistransition
  • Coordinatedproductionscheduleandpackagetestingfordirectmailcampaigns
  • Applications:MicrosoftEnterpriseManager,SageSalesLogix
Mar 2003 - Jul 2005

Senior Account Manager

Public Interest Data, Inc.

  • Servedasprimaryaccountmanagerfor12clients(national non-profitorganizations)tomanage theirdatabases andweb-basedfundraisingapplications
  • Performedfield mappingand proceduretestingfortheconversionofnewclientdatabases
  • Codedqueriesand scriptsto trackandforecastdonorresponsesandcontributions
  • Workedwithclientsto determineparametersand selectioncriteriafordonorinformationreports
  • Analyzedrequirements,progressandqualityofoutputrequests
  • Maintainedcloserelationshipswithclientstoproactivelyidentifyanychangingserviceneedsandintroduce newservicefeatures
  • Closelymonitoredandeducatedclientsregardingtheperformancecapabilitiesoftheirdatabasemanagement systemto provideeffectiveandefficienttransactions
  • Assistedclientswithmanagementofproprietarydatabasemanagementsystem,includingon-sitetrainingfor softwareupgradesandenhancements
  • Servedasliaisonbetweenclients/consultantsanddevelopment/programmingstaff
Aug 2001 - Feb 2003

Database Analyst

Target Analysis Group

  • Analyzedandmodifiedprogrammingsystemsincludingencoding,troubleshootinganddebuggingprograms
  • ProcessedanddeliveredallTargetAnalysisGroupproductsincluding:DecisionSupportReports,Acquisition
  • ListsandPredictiveResponseModels
  • ConvertedDatabaseAnalysttrainingdocumentationfrompaperto websitesoncompanyintranet
  • Supervisedandevaluateddepartmentinterns
  • Applications:QuestSQLNavigator,MacromediaDreamweaverMX,AdobePhotoshopandMicrosoftOffice
  • ProgrammingLanguages:SQL,HTMLand COBOL
Apr 2001 - Aug 2001

Technical Support Representative

Target Analysis Group
  • Providedtechnicalsupportto clientsforonlineservicesincluding:SurveySystem,DataMinerandFTP site
  • Createdseveralweb-basedsurveysystemsforTargetAnalysisGroup,TargetSoftwareandthe Corporationfor PublicBroadcastingusingOracle Forms
  • Authoredtrainingdocumentationandtechnicalinstructionsforcompanywebsite
  • Performedweeklybackupofdatabasesusing ArcServ
  • Automatedtrackingandqualitycheckmeasuresonincomingdataprocedure
Mar 2000 - Mar 2001

Coordinator of Volunteers

Habitat for Humanity Greater Boston

AmeriCorps*VISTA (Volunteers in Service to America) assignment

  • RestructuredandmanagedGroupVolunteerProgram,raisingover$100,000foraffiliate
  • Recruitedand scheduledover3,000volunteerstoworkonconstructionsites
  • BuiltfirstinteractiveaffiliatewebsiteusingMicrosoftFrontPage
  • Developed and directed Volunteer Recognition Program

Skills

Skills

SQL

SPSS

GIS (Geographic Information Systems) Mapping

Spanish language