Internship supporting Water Treatment Sales Professional
I worked under the guidance of a water treatment sales professional. His customer accounts included power plants, primary water treatment, and corn to ethanol plants. During the internship, my supervisor went on leave, and attended a conference which meant that I had to service the customers independently. The internship included relationship building with customers, completing numerous routine analysis, and also implementing new methods developed by corporate R&D at the customers. I was also required to conduct independent research which was collated and submitted to the University for course credits. This was the second internship that was focused on practically applying the knowledge I gathered during my pre-graduate studies. I am returning to this position during summer 2017 to support a number of new trial opportunities. My largest learning from this internship was the importance of management principles in supporting customers. The sales were as much about customer relationships as they were about the technical solution and the chemistry we were selling. This is the period where I realized my lack of basic business understanding in my current degree and resulted in me following two basic business courses when I returned (basics in finance and basics in management).