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Portfolio

Work experience

May 2013Present

Constituent Outreach Volunteer

Ward 27 Constituency Office of Kristyn Wong-Tam

•  Maintain constituent database for a ward of 67,000 people to efficiently serve residents

•  Research topics of debate on City Council Meeting agendas to provide Councillor Wong-Tam with more information for a more well-informed vote

•  Establish connections between constituents and City of Toronto service providers to address issues or concerns

• Relay issues and concerns to departments within the City of Toronto

Aug 2011Jun 2013

Front Desk Administrative Assistant

Totum Life Science

• Coordinated the schedules of 20 practitioners, 45 personal trainers, 30 class instructors

• Prepared and organize clinical files of up to 800 patients

• Oversaw collections of amounts up to $500.00 in overdue fees

• Trained new staff members on administrative duties

Jul 2010Aug 2011

Executive Assistant

A10K Inc.

 • Implemented a new filing system of 500 clients

 • Executed digital conversion of over 800 legal documents

 • Coordinated installation of TAM (The Agency Management) software

 • Generated policies for farms, commercial property, and professional liability

Education

Sep 2013Present

Diploma of Urban Land Economics

Sauder School of Business, University of British Columbia
Sep 2009Apr 2013

Bachelor of Urban and Regional Planning

School of Urban and Regional Planning, Ryerson University
Jan 2011Jun 2011

Postgraduate Modules (International Exchange Program)

Sheffield Hallam University