Work experience

Work experience
May 2013 - Present

Constituent Outreach Volunteer

Ward 27 Constituency Office of Kristyn Wong-Tam

•  Maintain constituent database for a ward of 67,000 people to efficiently serve residents

•  Research topics of debate on City Council Meeting agendas to provide Councillor Wong-Tam with more information for a more well-informed vote

•  Establish connections between constituents and City of Toronto service providers to address issues or concerns

• Relay issues and concerns to departments within the City of Toronto

Aug 2011 - Jun 2013

Front Desk Administrative Assistant

Totum Life Science

• Coordinated the schedules of 20 practitioners, 45 personal trainers, 30 class instructors

• Prepared and organize clinical files of up to 800 patients

• Oversaw collections of amounts up to $500.00 in overdue fees

• Trained new staff members on administrative duties

Jul 2010 - Aug 2011

Executive Assistant

A10K Inc.

 • Implemented a new filing system of 500 clients

 • Executed digital conversion of over 800 legal documents

 • Coordinated installation of TAM (The Agency Management) software

 • Generated policies for farms, commercial property, and professional liability


Sep 2013 - Present

Diploma of Urban Land Economics

Sauder School of Business, University of British Columbia
Sep 2009 - Apr 2013

Bachelor of Urban and Regional Planning

School of Urban and Regional Planning, Ryerson University
Jan 2011 - Jun 2011

Postgraduate Modules (International Exchange Program)

Sheffield Hallam University