Christine Jenkins, MBA
- Lakeland, FL
Developed client management processes for new HIE business segment including deliverables management including payment milestones and client project status including contractual obligation reporting Created over ten(10) HIE training courses and user guides Co-developed client environment management processes including release processes, ongoing maintenance process Collaborated with experts from across Truven to develop HIE and client specific security documents, security audits, In conjunction with Product Support, created HIE specific support procedures and documentation Developed HIE metrics to fulfill client Service Level Agreements as well as additional management metrics to observe and manage the health of the HIE's Successfully launched and managed two of the four current state HIE customers with contributions to staff and client implementations for other clients.
Masters in Business Administration
Bachelors of Science, Health Information Management
Internship - Parkland Memorial Hospital, Dallas, TX