Work History

Work History
Sep 2011 - Present

Receiving/RTV Clerk

The Home Depot
  • Checks damaged, deleted, and defective merchandise to return to vendor inventory.
  • Contacts vendors and obtains vendor return for credit authorization and ships them back to vendors.
  • Processes all vendor buybacks and ships them as directed by vendors.
  • Logs, collects and keys destroyed merchandise for vendor credit.
  • Maintains a professional working relationship with vendors to ensure all proper credit is received and any issues resolved expediently.
  • Documents and tracks out for repair items.
  • Assists in other areas of the store as needed including receiving, bookkeeping, inventory control, cashier, and most importantly customer service. 
Nov 2006 - Sep 2007

Finacial Aid Advisor

Milan Institute
  • Counseled and advised students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning and individualized information to the particular needs and situation of the student.
  • Collected and/or analyzed financial data on students to determine aid eligibility and make awards within federal, and institutional guidelines.
  • Evaluated unusual/mitigating circumstance documentation or information provided by the student; exercised judgment by making adjustments or revisions to costs, contribution, need, or dependency status as exceptions to the prescribed process.
  • Answered questions, inquiries, and requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.  
Nov 2003 - Dec 2006

General Merchandise Manager

Albertsons LLC
  • Worked to achieve planned sales and profits, marketing campaigns, merchandising, budgeting, and inventory control.
  • Responsible for enhancing customer service and for working with the community to further education and fund raising for community needs.
  • Interviewed, hired, trained, and supervised teams of 4 to 10 employees at a time in the General Merchandise and Lobby departments. .
  • Oversaw floor moves, preparation of merchandise displays and presentations, exercised judgment and discretion in applying merchandising concepts and guidelines..
  • Assigned as the store safety coordinator and conducted weekly and monthly safety checks and safety training for all store employees.
  • Reset seasonal aisles and displays according to planned schematics provided by the company.
Dec 2001 - Aug 2003

Records Clerk

Lyman Hall Elementary
  • Assisted in the enrollment of new students securing all necessary enrollment data, determined guardianship, verified residence in school attendance area.
  • Verified new student's withdrawal from previous school and requested records.
  • Called previous school if necessary to clarify classes scheduled, grades, or special programs.
  • Sent transcripts to schools for students who have transferred.
  • Responded to written requests from appropriate agencies and persons regarding student information and records; prepares routine correspondence.
  • Maintained a cooperative working relationship with principal, students, parents, staff and public
  • Demonstrated ethical behavior and confidentiality of information about students in school environment and community.

Education

Education
Sep 2007 - Dec 2015

39 graduate hours completed toward M.Ed Instructional Design and Technology

West Texas A&M Universtiy

Study focusing on using technology to teach in the classroom and workplace. 

Sep 2003 - Dec 2005

BA General Studies

West Texas A&M University

General Studies degree focusing in Elementary Education 

Skills

Skills

Interpersonal Skills

Works well with others, motivates others, shares credit, cooperates, respects others and their feelings, self confident, accepts responsibility

Management Skills

Teaches, trains, instructs, coaches, delegates responsibility, directs others, makes and implements decisions, enforces policies, takes charge

Organizational Skills

Handles details, coordinates tasks, punctual, manages projects effectively, meets deadlines, sets goals, multitasks, plans work effectively

Communication Skills

Writes clearly and concisely, speaks effectively, listens attentively, excels at resolving differences, gathers appropriate information to provide well thought out solutions, confidently speaks in public, 

Certifications

Certifications