Provider Customer Service Advocate
Jun 2013 - Feb 2015
Blue Cross Blue Shield Texas
Assisted providers in resolving claims related issues by using multiple programs. Worked under tight deadlines to correct, reprocess, and research claims problems in a quick and professional manner.
Personal Care Attendant
Apr 2011 - Jun 2013
Cypress Place Assisted Living
Helped clients with their daily activities that included feeding, bathing, dressing, and overall health observations. Charted daily notes and watched for any changes in behavior.
May 2009 - Mar 2011
Oak Haven Recovery Center
Worked with clients going through detoxification and helped maintained a sober environment. Helped with running and managing groups, activities, meals, and appointments with counselors.