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Work experience

2007Present

Chief Creative Officer

Sigma Creative, LLC

Sigma Creative Marketing Firm, LLC is a creative marketing firm based in Columbus, OH that responds to entrepreneurs' need for practical business and marketing services to turn their innovative ideas into successful business ventures. Sigma Creative is focused on small businesses. Our goal is to own the idea "small business" or "small business consulting" in the minds of our target market. The Sigma Creative portfolio is designed to provide targeted marketing and management services to a variety of businesses. From helping entrepreneurs define their business plans to improve their chances for obtaining venture funding, to creating concrete marketing deliverables to promote their original ideas, Sigma Creative seeks to help small businesses at various stages of development.

Jul 2009Present

Account Manager

Ecommerce, Inc.

Customer Relations / Sales & Marketing

Duties include managing a portfolio of more than 500 executive accounts.  Answering technical, billing, and sales related questions dealing with internet technologies/software/domains/hosting.  Work as a member of a highly skilled team for providing world class service to customers by resolving customer inquiries through multiple contact channels, including phone, e-mail, chat and social media outlets.  Effectively articulating complex information to a variety of technical and non-technical customers in a ‘customer friendly’ language. Inside sales after helping customers solve difficult issues. Using social media to promote and market company brands while providing reputation management.  Educating new and existing customers by writing on various industry topics at: http://www.teamfirstresponders.us  Responsible for making every customer interaction count through a relationship-building consultative-servicing approach by identifying opportunities to make every customer successful.  Working with marketing department on implementing new marketing campaigns, creating strategic partnerships, and coordinating customer testimonials.

20012008

Production Manager/Multimedia Specialist

Transportation Research Center

Hired to produce, edit, and integrate video and digital photography with computer graphics for use in multimedia, print, online, and television programs. Develop special photographic fixtures for tests according to customer needs and expectations. Formulate work plans and monitor performance to process goals. Develop and deliver training for personnel and ensure compliance with quality, environmental, health, and safety initiatives.

Challenges: (1) Expertise needed to oversee operation of digital, still, real-time, and high-speed digital imaging equipment, (2) Photography Department operations resulted in inconsistent quality and efficiency levels.

Key Contributions & Results:

  • Pioneered establishment of robust quality-improvement initiatives by completing industry research, preparing presentations, and influencing internal stakeholders to adopt emerging technological tools and software / hardware solutions to enhance visual and data communications.
  • Optimized Photography Department operations by authoring and instituting policy and procedure standards.
  • Contributed to TRC, Inc.'s ability to capture a strong and sustainable competitive market position by evaluating market trends and implementing product-positioning strategies to ensure long-term and sustainable growth.
  • Aided in the presentation of high-quality reports by arranging testing components; reviewing tests' film and motion analysis; tabulating, plotting, and performing graphics analysis; and assisting with report preparation.
  • In charge of all equipment and media procurement under US government budget (GSA) policies and procedures.
19992001

Production Assistant / Floor Director / Promotions Writer / Video Editor

Sinclair Broadcast Group Inc., WSYX-TV (ABC 6) & WTTE-TV (FOX 28)

Organized operations, production resources, and facility arrangements according to Production Manager direction to capture highest-quality studio and on-location broadcasts. Collaborated with producer, director, production teams, and camera and sound crews. Guided planning meetings and prepared production timing schedules, shot lists, post-production logs, and script / shot card distribution.

Challenges: Continual need for accelerating resolution of technical problems and crises, managing schedules, supporting public relations, and ensuring seamless studio floor equipment and overall operations.

Key Contributions & Results:

  • Immediately surpassed Production Assistant-level performance requirements and received advanced training appointments ahead of contemporaries to expand scope of role. Selected as Floor Director to oversee entire production operation and chosen for select lighting crew, led by an Emmy-Award-winning lighting director.
  • Expedited vital prime-time programming production operations, including studio camera operation, floor direction, control room audio console engineering, and technical direction, by coordinating operations and liaison affairs.
  • Adeptly determined most efficient, effective, and favorable course of action to address both routine and urgent situations including breaking news and special report needs; became a highly trusted, relied-upon PA.
  • Streamlined media and public relations by handling production inquiries, organizing interviews, routing critical information from live events to studio presenters, and anticipating program schedule changes and resultant set needs.
  • Originated several workflow and communications improvements to sharpen relay instructions from control room to studio floor, production plans, cues to presenters, and updates to director and producer updates off-camera.
19991999

Field Producer/Production Assistant

MCT-TV
  • Produced community spotlight segments for prepackages to live shows like This Week  and assisted with studio production.
19941998

Producer/Director/Production Assistant

WOUB-TV
  • Production of pre, live, and post video packages for various shows including NewsWatch and Campus & Community broadcast to the television viewing audience of southeast Ohio and Parkersburg, WV.
19921994

Senior Photo Editor/Photo Editor

Gaithersburg High School
  • Head photographer in charge of picking photos for yearbook layouts.
19941994

Production Assistant (Intern)

MCPS-TV
  • Production of live call in series Homework Hotline Live! and field/post production of required viewing by all MCPS employees, Report!: Child Abuse, about recognizing and reporting domestic child abuse.

Writing Samples

References

Bill Pratt

Michael Sword

Alexandra Copley

"Christian is a designer who goes out of his way to make his clients happy. He values being accessible to others and knows how to bridge the gap from the web to the real world. His personal touch makes every project he completes the highest quality. Unique, talented and creative are just a few words to describe this self-motivated designer."

Scott Yager

“Christian is a qualified, professional who exhibits all the qualities that would be beneficial to any position.”

Brandon Presz

"Christian was a standout co-worker during his time at ABC 6 / FOX 28. He always went above and beyond in everything he did and it showed in his work. It was a pleasure working with him."

My Network

Affiliations

Photography Examples

Career Portfolio

Side Venture

My Blog

Skills

Sales & Customer Service
Provided support to the sales team, ensuring all sales and service objectives were met. Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products. Assisted in the training of new customer service representatives and associates. Performed market research surveys on customer needs and requirements. Generated repeat business through successful client follow-up. B2C and B2B sales management POS systems
Microsoft Office
Software: Word, Excel, Powerpoint, Outlook, Project, Visio, Access
Creative Marketing Communications
Implement supportive marketing strategies including Public Relations, Graphic Design, Website Development, and other marketing collateral to ensure client/business growth. Increasing the reputation of non-profit organizations and small businesses effectively through sustained visual communications. Consult clients on project status, proposals, design, and software enhancements to improve product and service delivery in a timely manner through utilization of CRM solutions. Analyze outbound marketing campaign performance to identify, prioritize and execute on opportunities for improvement in marketing effectiveness.  Develop press releases, articles, case studies, and product launch plans and timelines. Provide expert advice in the areas of natural search optimization, link building, business analytics.
Graphic Design
20+ years experience in shooting photography for various formats Experience in layout design for print and web. Outputs: CD/DVD labels/covers/inserts, organizational charts, one sheets, brochures, letterhead, business cards, et. al. Software: Photoshop, Lightroom, Illustrator, InDesign, Acrobat, Pagemaker
Audio Video Production
Producer, Director, Writer experienced in digital storytelling techniques. Experience in all aspects of live news and special event broadcast productions. Experience interacting with high profile public figures including; Sen. John Glenn, Sen. Kay Bailey-Hutchison, Judge Robert Bork, Jack Hanna, and more. Experience in all aspects of shooting and editing. Software: Avid, Premiere, After Effects, Final Cut Pro, Motion, Soundtrack Pro, DVD Studio Pro
Web Development 2.0
Web Producer experienced in the following open and closed source social media tools: CMS/Blog/Community building platforms including Joomla, WordPress, VBulletin, PHPBB3, et al. Creation of ready made social networks via tools such as Ning, Affinity Circles, and Kickapps Audio & Video Podcasting Creation of written content and marketing collateral Email Marketing via Constant Contact Membership sites: LinkedIn,Facebook,MySpace,YouTube, and Twitter Web authoring tools: Dreamweaver, Fireworks, & Flash Languages: HTML, CSS, PHP, SQL, XML/RSS, Javascript

Websites

Print & Graphic Design

Inspiration

Recent Reading

Biography

Resume

Recommendations

Professional Profile Snapshot

Experienced marketing communications professional that has established, grown, and optimized businesses’ multimedia communications and broadcast production performance with proven results. An exceptional communicator with a passion for elevating customer liaison affairs and high-profile relations through attentiveness, critical thinking, and analytical problem-solving abilities.

  • Strong portfolio of measurable, quality-driven results by skillfully integrating technology, market research, quality assurance, and communications strategies with project and program designs to exceed customer expectations.
  • Strengthen department products, programs, and initiatives by researching market trends, influencing adoption of leading technology solutions, and delivering results programs with exceptional attentiveness and service.
  • Repeatedly entrusted to expand scope of responsibility; recognized by both peers and managers as an innovative, service-oriented professional, known for seamlessly orchestrating multimedia projects.

Specialties

A wide range of professional communications skills including Web 2.0/social media development, multimedia production, policy and procedure development, project orchestration, quality assurance, and devising multifaceted communications plans. Impeccably executing diverse communications-related projects consistently surpassing customer expectations. Jack of many things... but master of none.

Regular Reads

Volunteer Experience

  • Juvenile Diabetes Research Foundation
  • Habitat For Humanity
  • Leukemia & Lymphoma Society
  • Little Feet

Education

Franklin University - 2007

  • Master of Business Administration, Applied Leadership
  • GPA: 3.9
  • Final Project: Crafted business plan and completed final project that enabled creative marketing agency to align its brand, business, and creative strategies with strategic market plans and tactical campaigns.

Ohio University - 1998

  • Bachelor of Science, Communication
  • GPA: 3.25
  • Final Project: Successfully delivered a series of 30-minute ‘Campus & Community' programs that raised awareness of Special Olympics participants by managing projects from inception through final production.

Personal Info

Born November 9, 1975 in Washington, District of Columbia

Eagle Scout; Boys Scouts of America

Married to Rebecca Leisten on April 8, 2000

Daughters Morgan and Teagan born 2003 & 2005

Interests

  • spending time with my family and friends
  • sociopolitical issues/current events/social studies/history
  • new technology/new social trends
  • reading/continuing education/teaching others
  • video production/photography/graphic design/web development
  • architecture (Frank Lloyd Wright, John Lautner, Thomas Jefferson)
  • travel/camping and the outdoors/fitness
  • cooking/organic gardening
  • music
  • soccer(football)

If you are interested, you can find more about my personal story here.

Honors & Awards

  • Received acknowledgment from Pennsylvania State Police Bureau of Technology Services (Mobile Office Project - shooting and editing; 2001, 2003, 2005)
  • Eagle Scout, Boy Scouts of America
  • Hugh O'Brian Leadership Award
  • Picture in USA Today
  • Picture on Jones Soda Co. bottles

Recommendations

Excerpts from recommendations and endorsements from past clients and coworkers:

  • "While working for us, Christian, was a member of production and my select light crew (his efforts and hard work were noted by our consultant, who is an Emmy-award-winning Lighting Director) and became our 'go-to man' to assist various production specialists in both routine and urgent situations. I offer my unqualified endorsement in any endeavor and/or position he may seek. Our loss is your gain." - Jeff Glasser, Production Operations Supervisor, WSYX/WTTE-TV, Columbus, OH
  • "As a production assistant, Christian efficiently assisted with the daily production of C-SPAN's Washington Journal and Book TV interviews with Brian Lamb. He performed every project and task assigned to him with the highest degree of professionalism. I found him to be dependable in every aspect of his performance and believe he will be an asset to any organization that decides to hire him." - Maurice Haynes, Programming Operations, C-SPAN, Washington, DC
  • "We relied heavily on Christian's abilities to frequently fulfill the duties of his supervisors when they were unavailable, a very important role that allowed other members of our staff to be more productive. Additionally, Christian regularly diagnosed problems for our customers and made recommendations to correct those problems. Our customers trusted his recommendations and judgments, and we consider that a significant benchmark for illustrating his success in this area." - Jeff Braun, Director of Retail Operations, Contemporary Watercrafters, Inc., Gaithersburg, MD

To view the more recommendations, please click here.