Printing tool Download PDF

Christian St.Pierre

I am looking for a challenge, room for growth and to gain quality experience that will allow me to take full advantage of my experience and dedication. I am eager to contribute my creativity and hard work towards the success and growth of your organization.


•    Infrastructure Engineer with over 10 years’ experience in configuration, troubleshooting and support of LAN/WAN networks and Data Center infrastructure.
•    Juniper Netscreen firewalls, Cisco ASA firewalls, Vyatta Firewalls, Cisco and Juniper Routers, Cisco, Juniper and Foundry switches, OSPF, BGP, EIGRP, VLANS, PVLANS, 802.1Q, EtherChannel, DNS, IPv6, Spanning tree, SNMP, SMTP, VPN, IPsec, NAT, F5 BigIP Load Balancers, InfoBlox, VMware vSphere 5.x, XenServer, RHEL/CentOS, Microsoft Windows 2000/7, Server and Advanced Server 2003/2008
•    Familiar with Puppet, Git, ACI, OpenStack Juno, SiteScope, Zenoss, Concord/Ehealth, Netcool, Spectrum, HPOpenview, ArcServe, Legato, NetBackup, BackupExec and Active Directory
•    Strong ability to manage multiple projects in a fast paced high demand environment.

Work experience

Apr 2014Present

Product Engineer

SunGard Availability Services

- Product Engineer-Philadelphia, PA Sr. Engineer on the Product team. Manage and support of public DNS, DHCP and IPAM using InfoBlox grid infrastructure.

- Collaborate with the Tools team to develop and maintain a process allowing customers the ability to manage their DNS zones using a customer facing portal front end and an InfoBlox backend.

- Design and execute Lab projects for Cloud teams Dev, QA and UAT environments which include Cisco ACI Fabric, Cisco UCS Servers, VMware and XenCenter.

- Working on ManagedOS team to automate the process to patch and monitor VMs in the Cloud environment.

- Provide on-call support functions.

Jan 2011Apr 2014

Sr. Network Engineer

SunGard Availability Services
Sr. Network Engineer-Philadelphia, PA Sr. Network Engineer on the Central Management Infrastructure team. Design, support and lifecycle the Central Management infrastructure that supports the tools used to monitor and manage customers. Implemented an ESX environment to migrate over 75% of physical servers to virtual which reduced power consumption and allowed for future growth. Create Windows and Linux VMs per customer requests to onboard new applications to manage and support internal and external customers. Migrated over 18 physical EOL Netscreen firewall pairs to one HA pair running VSYS. Standardized the IT lan of over 25 offices. Including the migration from EOL Enterasys switches to Cisco 3750 POE switches to support SIP phones and route internet egress traffic to websense per security standards. Participate in network design and support for customer disaster recovery testing to ensure their data is available in case of a disaster. Provide on-call support functions
May 2009Jan 2011

Network Engineer

SunGard Availability Services
Network Engineer-Philadelphia, PA Network Engineer on the Incident management team. Provide Tier 3 support functions for network operations and assist in the determination and resolution efforts for the SunGardAS Global Network. Escalate to vendors as necessary. Perform configuration changes per customer requests including changes to Juniper and Cisco routers, Netscreen and Cisco firewalls, Cisco, juniper and Foundry switchs and F5 BigIP loadbalancers. Remediate issues related to implementation and change events including customer networks and core MPLS network. Keep customer diagrams and documentation up to date and accurate. Participate in network design and support for customer disaster recovery testing to ensure their data is available in case of a disaster. Provide on-call support functions
Jul 2006May 2009

Network Administrator

SunGard Availability Services
Network Administrator-Philadelphia, PA Provide strategic direction and day-to-day management of all projects related to the Central Management Network. Perform all Rackspace planning, switchport assignments, IP addressing and hostnames for all servers and network devices implemented to the Management Network Perform all configuration changes and policy updates to over 30 Netscreen firewalls per customer requests. Maintain all documentation depicting physical and logical connectivity of Management Network Management of IP address space and hostnames for all systems in environment. Collaborated with Network Architecture and Security to implement policies for Onboarding new systems to the Management Network Worked with security to establish a Firepass SSL/VPN solution for our customers. Setup and maintain monitoring on customer systems and network devices using various monitoring tools including, SiteScope, Netcool, Ehealth/SystemEdge and HP Openview Work directly with project managers and customers to ensure servers and network devices are monitored to the customer's expectations. Maintain ticketing queue. Troubleshoot and escalate tickets as necessary to ensure that the proper SLA's are met. Ensure departmental procedure documentation is up to date and accurate. Provide on-call support functions Received 2 APEX awards for achievements on various projects
Jan 2002Jul 2006


Iron Mountain
Sr. Data Restoration Specialist-Collegeville, PA
Aug 2000Sep 2001

Network Operations Representative

Network Operations Representative Trevose, PA Troubleshoot subscriber problems via telephone and email in a UNIX and Windows environment. Proactive monitoring, troubleshooting and system upkeep for 38 remote networks with over 250, 000 subscribers via SSH, Telnet, RDP and FTP Commended for consistently meeting quotas and deadlines with a high degree of accuracy. Participated in the training of all new personnel.