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I am motivated to build products that solve complex problems with simple solutions and provide value to the most people as possible.

Work experience

20142016

Senior Product Manager

The Advisory Board Company | Crimson Care Management

Currently, I am the Product Owner of a care management application that enables healthcare organizations to reduce cost and improve quality of care by providing care programs and facilitating patient outreach, care planning, goal setting, and care team communication.

20122014

Product Manager

The Advisory Board Company | Crimson Platform

I worked on several mission critical initiatives within the Crimson Platform such as implementing an EMR Integration strategy, leading a product meaningful use certification, creating Provider Scorecards for industry standard programs (e.g. Value-based Purchasing & Medicare Shared Savings Program), and, lastly, developed an Integrated Patient Timeline that details a patient's journey through the health continuum.

20092012

Product Manager

e-MDs | Solution Series, an industry-leading ambulatory EMR

My first PM role as an individual contributor where I executed requirements documentation, backlog grooming, and sprint planning on the clinical applications including charting, task management, order tracking, and patient tracking. We developed an iPad/iPhone app for mobile EMR use and medical rounding.

20082009

Implementation & Training

e-MDs | Solution Series, an industry-leading ambulatory EMR

I conducted on-site, classroom, and virtual training sessions to educate healthcare providers and their ancillary staff on how to effectively utilize the EMR to deliver primary and specialty ambulatory care. I delivered highly-rated presentations at the annual user's conference to 200+ audiences.

20032008

Quality Assurance

E-MDS | SOLUTION SERIES, AN INDUSTRY-LEADING AMBULATORY EMR

Served as subject matter expert and beta site liaison for the team, while conducting normal QA duties such as documentation, regression testing, defect/enhancement submission, and beta site implementation. 

Education

20032007

Kinesiology | Biology B.S.

The University of Texas in Austin

Skills

Product Management

Strategic roadmap planning, Product marketing, User engagement, User analytics, Product discovery, User-centered design, Release notes management, Knowledge base management, Executive updates, Webinars,  Product demonstrations

Project Management

Certified scrum master, Product/Capability team owner

Tech

Mockups - Balsamiq, Product lifecycle management - JIRA, Wiki - Confluence, Knowledge base - HelpJuice, User engagement - Intercom.io, Task management - Evernote/Trello, Customer relationship management - Salesforce, Project management - Smartsheets, Microsoft Project, OS - Mac/PC, Business - Microsoft Outlook, Excel, Powerpoint, Video editing for LMS - Camtasia