Unity Technology Systems LLC
Started 2 Information Technology businesses from scratch, stewarding them into multi-million dollar enterprises.
►Known for making tough decisions and building matchless teams that can navigate through complex financial situations. Expanded into profitable recession-proof niches in 2008.
►Currently leads a staff of 30 with a responsibility for a $5M budget.
►Builds synergistic teams that work seamlessly between sales, support, and service delivery.
►Fosters employee loyalty with almost no turnover in 10 years.
►Interacts directly with CEOs, school superintendents, and other directors.
►Provides direction for sales team that produced explosive revenue increases of 200% per year.
►Implemented a billing software program that improved accuracy, efficiency and prevented revenue “leakage,” recovering $100K annually.
►Automated sales processes that drove a 350% increase in sales volume without additional staff.
►Created up-selling opportunities that expanded average sale by 50%.
►Streamlined workflow processes to provide a 10x faster response time than competition and was 10-25% cheaper.
►Designs superior solutions to client schools, improving technology quality for thousands of students.
►Under impossible deadlines, completed a massive year-long $1.8M project within 60 days, along with providing an unmatched array of technologies and services to overtake competitors.
►Went the extra mile to support an emergency crisis, resulting a large customer support contract.
►Ultimate measure is customer satisfaction, which not only builds loyalty but improves the bottom-line.