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Chris Rupp

Electronics and Telecommunications Professional

Summary

Pursue a career in a dynamic, professional, innovative environment with a reputed organization which can provide potential for growth and security for my family. I'm a meticulous and detail oriented telecom field technician. Excellent at juggling multiple tasks and working under pressure, meeting deadlines with strong leadership and customer service skills.

Work experience

20052015

Field Technician

Verizon
  • Served as residential and business service technician handling the installation, maintenance, repair and modification of POTS (analog), Fiber Optic, Coaxial, CAT5, and CAT6 systems.
  • Worked with engineers to troubleshoot complex customer issues involving VOIP and other converged technologies.
  • Delivered unparalleled customer service experience with awards and accolades from the company.
  • Lead teams of up to six other employees when building out Verizon's Fiber Optic Network.
  • Repaired and optimized customer equipment pertaining to personal computers, surround sound, routers, telephone systems, and television equipment.
  • Ten years of excellent safety practices and no personal injury with assistance from the companies extensive safety training programs.
  • Completed jobs under stress in fast paced environment while meeting and exceeding deadlines and customer expectations.
  • Extensive experience in building large scale fiber optic networks and the use of equipment pertaining to this construction.
  • Working aloft and in cramped conditions during all weather conditions.
20042005

TSA Agent

Transportation Security Administration
  • Scanning of passengers and their luggage prior to boarding airplane flights.
  • Extensive use of scanning technologies including particle sensing and various types of X-ray devices designed to reveal various contents prohibited during plane travel.
  • Very effective at easing customer tension and adjusting for specific needs of the passenger in a respectful way.
20002004

Technician

Spirent Communications Inc.
  • Test, Repair, and Adapt equipment, circuit boards, and software to meet company need.
  • Applying principles and theories of electronics, electrical circuitry, engineering mathematics, electronic and electrical testing.
  • The use and understanding of schematics and diagrams on hardware builds in addition to electronics schematics and diagrams.
  • Rigid testing of equipment to comply with standards of the industry with regards to extreme temperatures, sustained flame, shock, and longevity.
  • Analyzing information and evaluating results to choose the best solution and solve problems with no lifeline or support.
Apr 2000Nov 2000

Technician

Sight & Sound Inc.
  • Installed and maintained customers for Comcast as a contractor through Sight & Sound in addition to home automation and security installation and maintenance provided directly from the company.
Dec 1999Apr 2000

Technician

Residential Technology Systems
  • Install, Repair, and Maintenance for home automation system comprising of microprocessors, wire infrastructure, video and hi-fi audio systems, telephone control systems, temperature sensors, energy management systems, lighting and power systems control, and security systems.
Jun 1999Dec 1999

Apprentice

Otis Elevator Co.
  • Assemble, install, repair, and maintain elevators, escalators, moving sidewalks, and dumbwaiters, using hand and power tools, and testing devices such as test lamps, ammeters, and voltmeters.
  • Connect electrical wiring to control panels and electric motors.
  • Inspect wiring connections, control panel hookups, door installations, and alignments and clearances of cars and hoist-ways to ensure that equipment will operate properly.
  • Bolt or weld steel rails to the walls of shafts to guide elevators, working from scaffolding or platforms.
  • Assemble elevator cars, installing each car's platform, walls, and doors.
  • Experience with all hand and power tools required of the job.
  • Experience with crane direction through voice and hand gestures.

Education

19971999

Associate in Specialized Technology Degree (Electronics and Computer Technology)

Electronics Institute

Degree focusing on Electronics including analog, digital, industrial, communications, microprocessors, and programming.