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Personal Statement

A proven leader of IT startups and established operations offers expertise in defining technical strategies that support overall business objectives. A Good team player, Experience includes managing security and after-hour support for classified materials and communications.

Work experience

20152015

Customer Support and network implementations Blu

Blu Cooperation by Radisson Hotels
  • On call support for CRM software.
  • Managing and implementing new technologies in branches.
  • Workload and  bandwidth managment and implementing new topologies to improve the bandwidth managment.
  • Managing mobile devices across clouds and business operations.
  • Antivirus support and database managment ESET ERA and Bitdefender.
  • Network devices monitoring and troubleshooting.

Nov 2013Dec 2014

System and Network Administrator

Club Mahindra
  • On site 2003- 2008 Windows Server maintenance, patching and troubleshooting.
  • More than 500 users support of Mahindra Network via Skype for business, Microsoft communicator and lync.
  • Symantec server maintenance, up-gradation and patching, remote installation and script modification for domain users.
  • Implementation and setting up of small organization networks.
  • Microsoft office products setup, up-gradation and troubleshooting.
  • Users email migration to office 365.
  • Onsite and offsite Application support for SAP, Talisma, CREST, Symantec, Sellsmart, Prolofic and opera.
  • CCTV and EPBX (Hipath manager 3000) setup and support.
  • Onsite and offsite workstations hardware troubleshooting, hardware & software up-gradation and repair.
  • Advance support for Onity HT28 Hardware and software side, Making reports . 
  • Active Directory User’s additions, User Permission's, disabling user id’s, password resets, removal of hostnames from the domain.
  • VM-WARE Virtualization  Setup and support.
  • Co-ordination with external parties for solving instrument/software related problems.
Oct 2011Nov 2013

Junior System and Network Administrator

Graffitisys Goa
  • Official partners of ESET india, IT Support 2nd level for around 500 users.
  • Antamedia Hotspot Setup and support off site.
  • ESET for business setup and support Software ESET File security and Endpoint.
  • IT Consultation and sales for netgear and airlive network devices and Setup.
  • Microsoft Server Setup 2003 and 2008 setup and support for small business.
  • In office AD user creation, Password reset and GroupPolicy edit for users on server 2003.
  • Linux server Maintenance and Backup.
  • Site consultations, up-gradation of space and migration of hosting and Emails.
  • Giving necessary rights to domain users.
Sep 2010Oct 2011

Internship System Administrator / IT support Level 2nd

Graffitisys Goa
  • IT support for offsite more than 350 users.
  • On site application support for Filezilla, Thunderbird, Gtalk, and antamedia server support(offsite).
  • Site surveys for network setup's.
  • Organizing audits in IT departments different IT firms.
  • Taking daily/weekly backups and managing reports of day to day work.
  • Helping System admins with internal network setups.
  • Offsite ESET for Home users Setup and troubleshooting via remote.
  • CCTV site surveys and Consultations.
  • Attending calls from Employees in departments for any System /Network/printers issues.
Feb 2009Sep 2010

Junior Mobile App Devloper

Compscope -Part time
  • Onsite IT support.
  • Has got hands on experience on handling desktops, Laptops, Printers and other hardware related issues.
  • On site and offsite DSL and fiber installation
  • Consultation on ISP and small network setup
  • Consultation for small business and home user Operating systems and Application Setup
  • Printer and scanner setup
  • Hardware Troubleshooting and Repair.

Certifications

Jun 2012Oct 2012

CCNA

Jetking India

Cisco Certified Network Associate (CCNA)

Education

20162016

Microsoft certified solution expert  

GSP 360
20152015

Cisco Certified Network Associate

The Knowledge Academy

CCNA Update

20112014

Bachelor In Computer Science Engineering

Birla Institute of Technology & Science

Bachelor In Computer Science Engineering

Jun 2011Apr 2012

Diploma in IT Hardware and Networking

Jetking India

Jetking Certified Hardware and Network Engineer Cloud

Jun 2008Mar 2011

Higher Secondary

Government Higher Secondary India

Science Steam HSC

Jun 2007Mar 2008

High School

Guardian Angel High School

General High School

Skills

Microsoft Office Products

MS Office 2003, 2007, 2013 & Office 365; communicator, lync & Skype for business

Network

Wired, Wireless and Fiber Medium Network Setup and troubleshooting

Operating System

MS Operating Systems XP, Win 7, 8, 8.1 & 10  and server 2003-2008 R2, MAC OSX  El-Captain; Linux (mint, ubuntu, red-hat, cent OS, ubuntu)  ;Mobile OS Android (jelly bean, Kitkat, lollipop & Marshmallow) IOS (v. 9.2.1)

Known Technologies

DHCP, DNS, AD, User Management, Computer Management, Group Policy, Remote Installation, File Security.

Special Strength

  • Believe in teamwork
  • Ability to adapt new technologies quickly
  • Result oriented approach
  • Ability to handle the situation smartly

Hobbies & Interest

  • Exploring different systems
  • Browsing through Tech news
  • Listening to music
  • Testing new OS's, software's and updates
  • Watching TV series

References

References are available upon request.