PSIGEN Software, Inc.
Work closely with Sales Associates, Regional Sales Managers, and Resellers to present solutions to potential partners and customers. Assist in closing deals for both Pre-sales and Post-sales implementations.
- Work with Sales to translate customer requirements into a working solution.
- Take part in the implementation of the solution. Involving application configuration, training, and scripting/development.
- Provide technical support to the customer during the implementation phase.
- Assist with the installation of PSIGEN products including desktop and web applications.
- Consult and assist customer with fine-tuning the application functionality and service optimization to meet customer’s business objectives.
- Assist customer with third party vendors to develop integration's between software solutions.
- Provide technical, re-seller, and end-user training.
- Provide on-site support to customer during the testing and go-live phases to ensure a successful deployment.