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Work experience


Jacksonville, Florida CSR/TECH Assist customers with various problems, billing, customer complaints etc. I was promoted from general customer care to technical support within five months. Assisted inbound wireless phone customers with technical issues. Problem solving with cell towers.

Sales Representative/retail Assistant Manager

Radio Shack
Jacksonville, Florida Sales Representative/Retail assistant manager Sell products to customers based on their needs, open and close the store, and do inventory.

Sales Representative

Sally's Beauty Supply
Orange Park, Florida Sales Representative Assist our wholesale or individual customers with knowledge of beauty products. Inventory control specialist, also keeping the store stocked, delivered to beauty shops items that were ordered.


Kelly Services
Jacksonville, Florida Recruiter Recruiting new employees, Interviewing and testing to see if our employees has what a client is looking for, contacting employees to fill clients orders. Data entry, filing, etc.

Austin Lead

Austin Lead
Jacksonville, Florida Sales Representative Called homeowners or potential homeowners who were interested in mortgage loans, transferring them to the loan offices best suited to fit their needs.

Randstad Temporary Service

Randstad Temporary Service
Jacksonville, Florida Order picking for body shop also did returns for unwanted items. Paul Davis restoration we cleaned buildings that have been in fires.

Customer Services Representative

MDT Personnel
Jacksonville, Florida Customer Service for the Muscular Dystrophy Asst. Call business owners and ask them to volunteer their time to help raise funds for MDA.


Safe Touch Security
Marketing/CSR Making calls outbound and selling security installation. Also receiving calls from potential customers.

Billing Specialist

Customer service/billing specialist Inbound call center, assist customers with account and billing questions, upselling and create new accounts.

Technical Support Specialist

Customer service/Tech Support Taking inbound calls, assisting customers with their bill and giving technical support for video, internet, and home phone, also upselling current customers and creating new accounts.

Customer Service Rep

Encadria Staffing
Customer Service Rep Dealing with finance, managing accounts for various prepaid credit cards. Adding funds, activating cards, filing disputes etc.


Inbound Calls
Outbound Call Centre