Centennial College: I.T Client Services
- Reduced workstation set-up time by 50% of thee time by using a disk-cloning procedure for streamlining OS system implementation and security properties configuration.
- Constantly improved security and performance of systems by implementing new anti-virus software and critical system updates.
- Helped fulfill our goals by meeting our computer refresh and upgrade project deadlines which in turn.
- increases the availability of our systems.
- Diligently provided support to end users relating to hardware, software and computer applications.
- Increased end user productivity by supporting staff and students in the use of all software and educational programs
- Eliminated downtime by maintaining an inventory of readily available school-based computer hardware and software.
- Creates, updates and track support tickets using the companies incident management tool.