Use of Mircosoft Word
Typing Words Per Minute
Jun 2013Mar 2015
Technical Support Assistant
- Assist customers in troubleshooting and fixing software on electronic devices
- Make specific warranty sales for electronic devices
- Maintain composure while speaking with emotional customer's
May 2012Aug 2013
The Pantry Inc
- Maintain the highest level of customer service possible.
- Manage stock levels on merchandising displays.
- Manage placements and set-up of merchandise displays.
- Increase revenue through expanding customer purchases.
- Facilitate the professional appearance of the facility.
Jul 2008May 2012
YMCA of Fayetteville
- Trained to manage emergency situations and avoid the need for the emergency with preventative measures.
- Required to manage the safety all patrons in the aquatic vicinity.
- Maintain and repair the aquatic facility.
- Respond promptly to emergency circumstances if necessity arose.
May 2002Sep 2008
New Life Lawn and Garden
- Maintain grounds of property using hand or power tools/equipment.
- Completed Tasks: sod laying, mowing, trimming, planting, shrubbery or plant relocation, fertilizing, digging, and raking are usually performed on a daily basis.
- Time Management
- Appointment Scheduling
- Customer Service/Satisfaction
Associates in Business Administration
Fayetteville Technical Community College
- Business Math BUS-121
- Business Law 1 BUS-115
- Introduction to Business BUS-110