The account manager and client's advocate for all actions related to IBM (pre-sales, sales, and delivery).
Responsible for the overall relationship and client satisfaction by managing key relationships and ensuring the client derives value from the IBM solutions. Understands IBM business and brand strategies and how these translate into solutions which address client needs. Leads the development of the overall account plan and has primary responsibility for identifying and prioritizing opportunities and developing client-valued solutions involving multiple brands and elements. 2008-2009: territory included E&U, retail, distribution, manufacturing clients 2010-present: dedicated to E&U industry