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Work experience

May 2013May 2015

Relationship Manager


Key Deliverables:

    • Sales: Achieved predefined sales target and growth across Jamshedpur Area, forecasted and planned monthly (MTD) and yearly (YTD) sales target and executed them in a given time frame.
    • Marketing: Analyzed latest marketing trends and tracked competitor activities and provided valuable inputs for fine tuning sales & marketing strategies, initiated market development efforts.
    • Business Development: Executed the long term business direction of the region to ensured maximum profitability in line with organizational profitability
    • Relationship Management: Managed customer centric operations and customer satisfaction by achieving delivery timelines and service quality norms.
    • Banking operation: Managed activities relating to loan, account processing, recovery process and KYC verification
    • Credit Appraisal: conducted credit appraisal in the door step along with credit executive as per credit policy 
    • Team Management: Managed, supervised and monitored 10-12 members of the team
    • Training and development: Provided training to the staffs for high yield performance.

Notable Achievements:

  • Launched two units of SLI Branch at Jamshedpur and Adityapur

  • Successfully achieved the sales target for Jamshedpur-SLI unit with over 80% of budget
  • Efficiently managed key software- VBMS, Flex cube, LOS, Lono and ESS etc.
  • Opened 5000 saving accounts and 2000 currents accounts
  • Total number of customer acquitted 5000 and amount of loan disbursed 6 crore of Small and medium size enterprise loan.
  • Successfully managed the quality portfolio and kept documents as per Bank norm
  • The average performance of the team achieved 75% of the assigned target.
  • Cross sold: 10 credit cards, 2 home loan, Insurance and Gold loan
  • Appreciated from the immediate supervisor


Aug 2011May 2013

Master of Business Administration

KIIT University, Bhubaneswar
Jun 2008Jul 2011

Bachelor of Commerce (

Bhadrak Autonomus college, Bhadrak
Jun 2006May 2008

Intermediate of Commerce

Bhadrak Junior college, Bhadrak
Apr 2004May 2006

Higher Secondary

Atal Behari High School, Basudevpur