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SUMMERY

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Work experience

May 2013May 2015

Relationship Manager

HDFC Bank

Key Deliverables:

    • Sales: Achieved predefined sales target and growth across Jamshedpur Area, forecasted and planned monthly (MTD) and yearly (YTD) sales target and executed them in a given time frame.
    • Marketing: Analyzed latest marketing trends and tracked competitor activities and provided valuable inputs for fine tuning sales & marketing strategies, initiated market development efforts.
    • Business Development: Executed the long term business direction of the region to ensured maximum profitability in line with organizational profitability
    • Relationship Management: Managed customer centric operations and customer satisfaction by achieving delivery timelines and service quality norms.
    • Banking operation: Managed activities relating to loan, account processing, recovery process and KYC verification
    • Credit Appraisal: conducted credit appraisal in the door step along with credit executive as per credit policy 
    • Team Management: Managed, supervised and monitored 10-12 members of the team
    • Training and development: Provided training to the staffs for high yield performance.

Notable Achievements:

  • Launched two units of SLI Branch at Jamshedpur and Adityapur

  • Successfully achieved the sales target for Jamshedpur-SLI unit with over 80% of budget
  • Efficiently managed key software- VBMS, Flex cube, LOS, Lono and ESS etc.
  • Opened 5000 saving accounts and 2000 currents accounts
  • Total number of customer acquitted 5000 and amount of loan disbursed 6 crore of Small and medium size enterprise loan.
  • Successfully managed the quality portfolio and kept documents as per Bank norm
  • The average performance of the team achieved 75% of the assigned target.
  • Cross sold: 10 credit cards, 2 home loan, Insurance and Gold loan
  • Appreciated from the immediate supervisor

Education

Aug 2011May 2013

Master of Business Administration

KIIT University, Bhubaneswar
Jun 2008Jul 2011

Bachelor of Commerce (B.com)

Bhadrak Autonomus college, Bhadrak
Jun 2006May 2008

Intermediate of Commerce

Bhadrak Junior college, Bhadrak
Apr 2004May 2006

Higher Secondary

Atal Behari High School, Basudevpur