- Sales: Achieved predefined sales target and growth across Jamshedpur Area, forecasted and planned monthly (MTD) and yearly (YTD) sales target and executed them in a given time frame.
- Marketing: Analyzed latest marketing trends and tracked competitor activities and provided valuable inputs for fine tuning sales & marketing strategies, initiated market development efforts.
- Business Development: Executed the long term business direction of the region to ensured maximum profitability in line with organizational profitability
- Relationship Management: Managed customer centric operations and customer satisfaction by achieving delivery timelines and service quality norms.
- Banking operation: Managed activities relating to loan, account processing, recovery process and KYC verification
- Credit Appraisal: conducted credit appraisal in the door step along with credit executive as per credit policy
- Team Management: Managed, supervised and monitored 10-12 members of the team
- Training and development: Provided training to the staffs for high yield performance.
Launched two units of SLI Branch at Jamshedpur and Adityapur
- Successfully achieved the sales target for Jamshedpur-SLI unit with over 80% of budget
- Efficiently managed key software- VBMS, Flex cube, LOS, Lono and ESS etc.
- Opened 5000 saving accounts and 2000 currents accounts
- Total number of customer acquitted 5000 and amount of loan disbursed 6 crore of Small and medium size enterprise loan.
- Successfully managed the quality portfolio and kept documents as per Bank norm
- The average performance of the team achieved 75% of the assigned target.
- Cross sold: 10 credit cards, 2 home loan, Insurance and Gold loan
- Appreciated from the immediate supervisor