Chethan Sagar

  • Kamakshipalya, Bangalore Karnataka
Chethan Sagar

Process Associate

Work History

Work History

Sep 2013 - Present

Process Associate

TATA CONSULTANCY SERVICES
  • SUPPLY CHAIN MANAGEMENT - Repaired Part Services

  • Offer repair services for worldwide regions and update the sales order

  • Pull and work on 6 different reports (Quality Notifications Numbers) and make the repair progress soon

  • Creation of Sales orders and updating SO’s by pulling billing Information for the same (ZRA1, ZRA2, ZRA4

  • Resolve RVN Issues by working with customer and GRPC team

  • Creation of Discount Sales orders (ZOR3)

  • Negotiations and obtaining price approvals from pricing team
Jul 2011 - Sep 2013

Sr. Process Executive

INFOSYS BPO LTD

1. SALES AND FULFILLMENT (S&F) – Sales and Distribution

    • Data Operations in Retail Management, Customer Services Operations, Master Data Management, Sales Order and Delivery Creation in SAP CRM tool, Data Validation and Analysis
    • Sending out the advance shipment notice to the vendor to arranging the orders for shipment, Pulling Stock report and updating, Interaction with the vendor and customer in order to get the orders to be delivered on the right time,Interaction with the Transportation team to ensure the orders are reached the customer on time without any delay

2. SOURCING AND PROCUREMENT (S&P) – Material Management (P2P)

  • Procure to Pay - Vendor Management Aspects, Creation of the purchase orders and expediting the orders as requested by the logistician & Interaction with the vendor and Requestor/customer in order to get the purchase orders to be delivered on the right time to the end customer
  •  Working on VACP (Vendor and Carrier Performance) – Dealing with any discrepancy either from Vendor or the transportation team in shipping the orders, Creation of RMA (Return Material Authorization) and ensuring the replacement orders are shipped to the customer again

Education

Education

B.Com

Bangalore University

Skills

Skills

SAP 

EXCEL

TYPING

communications

Etiquette

EDUCATION

Text Section