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Chester Loh

Inside Sales Account Manager at Hewlett Packard Enterprise

Summary

Every company has its own business drivers, set of goals, challenges and competition.

As an Inside Sales Account Manager at Hewlett Packard Enterprise (HPE), I work closely with sales team and partners in the commercial space of Telco & Financial Services industry to facilitate clients business IT needs and challenges by providing technology consultation and service solutions for them to improve their IT infrastructures and business strategies.

Aside from relationship building with the stakeholders, expanding knowledge of HPE and competitors products portfolio and understanding industry trends are part of what I do daily in order to change the playing field against our competition.

Work History

Jan 2015Present

Inside Sales Account Manager, Taiwan Commercial

Hewlett Packard Enterprise

• Proactively contact customers and sell HP products and services

• Exhibits intermediate knowledge of HP portfolio and industry trend via customer interaction, management coaching and technical certifications

• Demonstrates ability to mentor peers cover new business and take ownership of opportunities

• Demonstrates a successful ability to leverage HP's portfolio of products and services to change the playing field against our competition.

• Ability to research and understand client's industry to enable to understand client business strategies and challenges

Feb 2014Oct 2014

Web and Mobile App Designer

ItraMAS Technology Sdn Bhd

• Execute all visual design stages from concept to final hand-off to engineering

Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks

• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas

• Present and defend designs and key milestone deliverables to peers and executive level stakeholders

Dec 2012Feb 2013

Tiger Airways Customer Service Agent

Kelly Services

• To interpret and evaluate customer feedback and to respond in a timely manner with a satisfactory response that is in line with company policies and procedures.

• To liaise with different internal departments within Tigerair(such as Sales and Marketing, E-Commerce, Ground Services and Finance) on customer feedback, investigate issues highlighted by customers and where necessary, suggest solutions to the issues highlighted.

• To handle customer feedback escalated to Tiger Airways from all indirect feedback channels.

Education

20122014

Monash University

Bachelor’s Degree, Information Technology

• Applications development
• Enterprise information management
• Games development
• Information and communication technologies
• Multimedia development

20112012

Monash University

Foundation Degree, Monash University Foundation Year

• Monash University Foundation Year

Honors & Awards

Q1'16 Top Achievers in SEATH for ISR

Inside Sales Account Manager at Hewlett Packard Enterprise

April 2016

Q1'16 Top Achievers in SEATH for ISR category recognition is a great appreciation for the work that you have put in to be the best that you can be. Combined with consistent positive feedback that you have managed to garner from the account team shows that you are learning and developing.

Q2'16 Outstanding Performers in APJ for ISR 

Inside Sales Account Manager at Hewlett Packard Enterprise

May 2016

Chester Loh has shown strong quarter-over-quarter growth, making a great contribution to overall C&P numbers despite operating without an EAM followed by a specialist in a third of his accounts. Feedback from his customers, partners, and country team has been uniformly positive. Chester is proactive toward his working approach, generating good TCE and a consistent revenue stream. He also took the initiative in running the programs and propagating them across all ISRs and was successful in driving participation.

Dell Pursuit - HPE Sales Program for Acquisition C2 Accounts

Inside Sales Account Manager at Hewlett Packard Enterprise

Nov 2016

Seize the moment to capitalize on disruption for Dell-EMC merger. Targeting to win against Dell installed base in C2, primarily focus on acquisition/hunting accounts.

Ranked #1 in APJ ISR - shown an overall of $550K YoY (FY15Q4 vs FY16Q4) incremental growth for three selected C2 Taiwan accounts in terms of ISS incremental + Storage/iLO attach rates.

Certifications

Apr 2015Present

HP Sales Certified - Storage Solutions and Services

Hewlett Packard Enterprise 

License 00832637

Apr 2015Present

HP Sales Certified - Converged Infrastructure Solutions

Hewlett Packard Enterprise

License 00811259

Apr 2015Present

HP Sales Certified - Selling Servers, Storage, Networking and Services

Hewlett Packard Enterprise 

License 00865493

Apr 2016Present

HP Adapter Sales Associate Certification

QLogic

License 35-361-040716-18862

Apr 2016Present

QLogic FlexCert - Adapter Associate (HP) Certification

QLogic

License AAHP-33-361-040716-18862

Jun 2016Present

QLogic Fibre Channel - Tech Associate Certification

QLogic

License FCA_TA-38-361-062916-18862

Languages

• English (Native or bilingual proficiency)
• Chinese (Native or bilingual proficiency)
• Malay (Native or bilingual proficiency)

Volunteer Experience

Graphic Designer at Right to Learn International
August 2014 - September 2014

• Volunteered as a Designer for Right To Learn Digital Volunteerism Project to design awareness posters.

Fugee School Social Media Manager at Right to Learn International
September 2014 - October 2014

• Volunteered as a Social Media Manager to raise awareness of current activities and programs via Facebook.

Publications

Success is stumbling from failure to failure with no loss of enthusiasm.
Hewlett-Packard August 10, 2015
Authors: Chester Loh, Santhra, Kornelia


Have you ever been in a situation where you have no clue what to do anymore in your life? Everybody fails sometime in their life – let it be work, family, friends or relationships. Failure does not mean you are a failure. It only means you have not succeeded yet. Be persistent and visionary.