Diana Hernandez

  • Rosharon US-TX
Diana Hernandez

Objective

Looking for an opportunity to utilize my skills for advance and growth opportunities and earn a position as an employee involving responsibility and working with others as a team member to achieve advancement and growth for the company.

Summary

Quick learner who can easily adapt to new responsibilities. Cooperative and very dependable to get the job done efficiently. Love being very organized as well.

Work History

Work History
Apr 2013 - Present

BDC Agent

Tricolor Auto
Apr 2013 - Present

BDC Agent

Tricolor Auto

Generate traffic to all Tricolor car lots, required to increase sales by effectively communicating th products and services to the customers. Required to make a minimum of 100 calls per day with the main goal of converting these into sale.

In/Outbound calls: the main goal is to schedule appointments at one of the car lots

Provide outstanding customer service on all calls

Multi-tasking is a plus required to create promotional ideas when called upon for up- coming promotional events and handling the same call loads

Apr 2013 - Present

BDC Agent

Tricolor Auto

Generate traffic to all Tricolor car lots, required to increase sales by effectively communicating th products and services to the customers. Required to make a minimum of 100 calls per day with the main goal of converting these into sale.

In/Outbound calls: the main goal is to schedule appointments at one of the car lots

Provide outstanding customer service on all calls

Multi-tasking is a plus required to create promotional ideas when called upon for up- coming promotional events and handling the same call loads

Apr 2013 - Present

BDC Agent

Tricolor Auto

Generate traffic to all Tricolor car lots, required to increase sales by effectively communicating th products and services to the customers. Required to make a minimum of 100 calls per day with the main goal of converting these into sale.

In/Outbound calls: the main goal is to schedule appointments at one of the car lots

Provide outstanding customer service on all calls

Multi-tasking is a plus required to create promotional ideas when called upon for up- coming promotional events and handling the same call loads

Apr 2013 - Present

BDC Agent

Tricolor Auto

Generate traffic to all Tricolor car lots, required to increase sales by effectively communicating th products and services to the customers. Required to make a minimum of 100 calls per day with the main goal of converting these into sale.

In/Outbound calls: the main goal is to schedule appointments at one of the car lots

Provide outstanding customer service on all calls

Multi-tasking is a plus required to create promotional ideas when called upon for up- coming promotional events and handling the same call loads

Apr 2013 - Present

BDC Agent

Tricolor Auto

Generate traffic to all Tricolor car lots, required to increase sales by effectively communicating th products and services to the customers. Required to make a minimum of 100 calls per day with the main goal of converting these into sale.

In/Outbound calls: the main goal is to schedule appointments at one of the car lots

Provide outstanding customer service on all calls

Multi-tasking is a plus required to create promotional ideas when called upon for up- coming promotional events and handling the same call loads

Apr 2013 - Present

BDC Agent

Tricolor Auto

Generate traffic to all Tricolor car lots, required to increase sales by effectively communicating th products and services to the customers. Required to make a minimum of 100 calls per day with the main goal of converting these into sale.

In/Outbound calls: the main goal is to schedule appointments at one of the car lots

Provide outstanding customer service on all calls

Multi-tasking is a plus required to create promotional ideas when called upon for up- coming promotional events and handling the same call loads

Jan 2010 - May 2012

Secretary

South Texas Stainless

Education

Education
Aug 2005 - Aug 2009

Diploma

Manvel High School

Skills

Skills

Ability to multitask

Bilingual

Spanish-English verbal and written. 

Computer Skills

Microsoft Word. Excel

References

References

Irma Briceno