Manager/ Small Business Owner

Computer experience

Microsoft Word, Excel, Powerpoint and Acess.

Extensive Customer Service Training

Customer Scheduling/ Coordinating

Inventory/ Filing

Multi-Line Phone Operator

AP/AR Experience


Average WPM 50

Summary Of Qualifications

  • Passion and commitment
  • Ability to build effective relationships at all levels
  • Proven ability to learn quickly and apply new skills
  • Successful marketing initiatives.
  • Associates degree in Business Management

Work History

Work History
Apr 2010 - Sep 2012

Licensed Massage Therapist/ Owner

Cherish Your Body Spa

Running and managing the spa. Book keeping, handing finances and keeping it clean and inviting. Always finding ways to promote, market and network. Creating marketing emails to encourage return business and invite new clients. Keeping things organized and up to date is very improtant to me.

Jun 2009 - Apr 2010

Licensed Massage Therapist/ Spa Director

Akoya Spa

Taking care of clients needs at the front desk while creating email promotions and web pages. I was the only massage therapist there so I would take from 1-8 clients a day. Came up with creative ways to bring in more clients and have them return.

Maintain and keep the spa clean and inviting. Decorating and doing inventory every two weeks. Marketing and promoting.

Jun 2006 - Jun 2009

Customer Service Advisor/ Office Administrator

I am Expertly trained to  field the thousands of calls we  receive daily from customers who would like to schedule service and have their questions answered.

Some of the daily duties include but not limited to:

  • Opening the store and performing all the daily duties such as booking & organizing
  •  updating paperwork including A/R
  •  making the daily deposit & handling commercial invoices
  •  operating dispatch for three different operations at a time
  •  making quality service calls, mail outs, handling complaints and making sure our customer's satisfaction is met
Nov 2008 - Mar 2009

Licensed Massage Therapist

Body N Balance Spa

Swedish, Deep Tissue, Hot Stone, Prenatal massage, Facials, Salt Scrubs and Body Wraps.

Scheduling appointments, maintaing the spa alone, opening and closing the spa. Handling money, gift cards and credit cards. Keeping the facilities clean and welcoming.

Sep 2004 - Jun 2007

Waitress/ Head Host

Waiting tables, taking care of guest's appitite and needs, taking to-go orders, cleaning, opening and closing the restaurant, training new waiters and hosts, expoing, handling money and making sure the guest have an excellent dining experience.