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Skills

Manager/ Small Business Owner
Computer experience
Microsoft Word, Excel, Powerpoint and Acess.
Extensive Customer Service Training
Customer Scheduling/ Coordinating
Inventory/ Filing
Multi-Line Phone Operator
AP/AR Experience
Bookkeeping
Average WPM 50

Summary Of Qualifications

  • Passion and commitment
  • Ability to build effective relationships at all levels
  • Proven ability to learn quickly and apply new skills
  • Successful marketing initiatives.
  • Associates degree in Business Management

Work experience

Apr 2010Sep 2012

Licensed Massage Therapist/ Owner

Cherish Your Body Spa

Running and managing the spa. Book keeping, handing finances and keeping it clean and inviting. Always finding ways to promote, market and network. Creating marketing emails to encourage return business and invite new clients. Keeping things organized and up to date is very improtant to me.

Jun 2009Apr 2010

Licensed Massage Therapist/ Spa Director

Akoya Spa

Taking care of clients needs at the front desk while creating email promotions and web pages. I was the only massage therapist there so I would take from 1-8 clients a day. Came up with creative ways to bring in more clients and have them return.

Maintain and keep the spa clean and inviting. Decorating and doing inventory every two weeks. Marketing and promoting.

Jun 2006Jun 2009

Customer Service Advisor/ Office Administrator

I am Expertly trained to  field the thousands of calls we  receive daily from customers who would like to schedule service and have their questions answered.

Some of the daily duties include but not limited to:

  • Opening the store and performing all the daily duties such as booking & organizing
  •  updating paperwork including A/R
  •  making the daily deposit & handling commercial invoices
  •  operating dispatch for three different operations at a time
  •  making quality service calls, mail outs, handling complaints and making sure our customer's satisfaction is met
Nov 2008Mar 2009

Licensed Massage Therapist

Body N Balance Spa

Swedish, Deep Tissue, Hot Stone, Prenatal massage, Facials, Salt Scrubs and Body Wraps.

Scheduling appointments, maintaing the spa alone, opening and closing the spa. Handling money, gift cards and credit cards. Keeping the facilities clean and welcoming.

Sep 2004Jun 2007

Waitress/ Head Host

Waiting tables, taking care of guest's appitite and needs, taking to-go orders, cleaning, opening and closing the restaurant, training new waiters and hosts, expoing, handling money and making sure the guest have an excellent dining experience. 

Education

Aug 2003May 2004

None