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Work experience

Mar 2001Jul 2008

Programmer Analyst


·Maintained and supported the financial accounting and business management application (ACCPAC) using PowerBuilder and SQL Server 2000;

·Modified ACCPAC accounting application source code (written in PowerBuilder) to meet customers need, while maintaining the cohesiveness of the underlying accounting layer;

·Written stored procedures in PowerBuilder as a data source for PowerBuilder's DataWindows;

·Performed unit and integration testing according to the functional specifications;

·Validated the new functionalities to ensure they met requirements before each release to the production;

·Customized inventory report to meet different users' requirements using PowerBuilder;

·Prepared and printed monthly invoice for customer.

·Interacted with the network team to resolve network related issues;

·Provided end user support via phone, and HEAT Help Desk Software;

·Resolved user’s issues within the established service level agreements to ensure customer satisfaction is met;

·Handled and responded to customers’ needs efficiently;

·Administered support the web based invoicing reports application (Bell OnDemand Application);

·Created comprehensive user reports using MS-Access;

·Interacted with the vendor (Leostream Inc.) directly and participated in the development of the Business Requirements Documentation;

·Evaluated the Leostream Connection Broker on VMware and prepared the specification document.

Jan 2000Mar 2001

Programmer Analyst


·Redesigned and supported the customer billing system using PowerBuilder;

·Collaborated with user in designing the GUI applications and screens;

·Designed and prototypes the GUI application;

·Interacted effectively with user to provide optimum solution and support;

·Developed various customized reports according to the functional specifications using PowerBuilder's DataWindow control;

·Trained users (both in site, and off site) to use the customer billing system.

Feb 1997Jan 2000

Information Analysis

EDS Canada

§CAM (Client Account Management), Veterans Affairs Canada Project, Developer/Support

·Involved in development of the Client Server application using PowerBuilder and Oracle;

·Presented design ideas using flowcharts, and prototypes;

·Analyzed customer needs with Business Analysts team to promote a quality product that meets customer specifications;

·Performed unit testing and integration functional testing;

·Practiced code reviews with coworkers;

·Participated in the drafting of technical specifications;

·Validated technical specifications, and performed impact analysis.

§ISPR (Income Security Project Redesign), Developer/Support

·Designed the Test Case Entry System (TCES) application using Visual Basic;

·Involved in writing User Documentation and Technical Specification Document;

·Provided technical support to the users;

·Trained users to use the TCESapplication.

Apr 1995May 1996

Research & Development


·Reviewed the US Ambulance Standards (KKK-A-1822C) and Quebec Ambulance Standards (BNQ);

·Evaluated design layout to meet relevant standards;

·Ensured adequate resources are available to meet customer requirements;

·Modified technical drawings using CATIA;

·Scheduled appointments for technical meeting and maintained accurate briefing to the President.

May 1993May 1996

Research Assistant

Concordia University

Carry out hot deformation testing of stainless steel and aluminum alloys in Material Science Laboratory.

·Performed and analyzed computer controlled hot torsion test;

·Interpreted experimental data using SigmaPlot;

·Collaborated with visiting scientists;

·Trained and supervised students in using computerized torsion machine.


Oct 2010Feb 2011


Vanier College

Focusing on JAVA, Oracle 9/10, Linux, JavaScript, HTML, CSS, PHP.

May 1996Feb 1997

Diploma in Applied Information Technology

iti Information Technology Institute
Sep 1991Dec 1994

Master of Engineering

Concordia University


Adobe PhotoShop
Visual Basic
Oracle Database
Microsoft Windows XP
Microsoft Word
Microsoft FrontPage
Microsoft PowerPoint
Microsoft Access
Microsoft SQL Server