Tony Chen

Work History

Work History
Mar 2001 - Jul 2008

Programmer Analyst


·Maintained and supported the financial accounting and business management application (ACCPAC) using PowerBuilder and SQL Server 2000;

·Modified ACCPAC accounting application source code (written in PowerBuilder) to meet customers need, while maintaining the cohesiveness of the underlying accounting layer;

·Written stored procedures in PowerBuilder as a data source for PowerBuilder's DataWindows;

·Performed unit and integration testing according to the functional specifications;

·Validated the new functionalities to ensure they met requirements before each release to the production;

·Customized inventory report to meet different users' requirements using PowerBuilder;

·Prepared and printed monthly invoice for customer.

·Interacted with the network team to resolve network related issues;

·Provided end user support via phone, and HEAT Help Desk Software;

·Resolved user’s issues within the established service level agreements to ensure customer satisfaction is met;

·Handled and responded to customers’ needs efficiently;

·Administered support the web based invoicing reports application (Bell OnDemand Application);

·Created comprehensive user reports using MS-Access;

·Interacted with the vendor (Leostream Inc.) directly and participated in the development of the Business Requirements Documentation;

·Evaluated the Leostream Connection Broker on VMware and prepared the specification document.

Jan 2000 - Mar 2001

Programmer Analyst


·Redesigned and supported the customer billing system using PowerBuilder;

·Collaborated with user in designing the GUI applications and screens;

·Designed and prototypes the GUI application;

·Interacted effectively with user to provide optimum solution and support;

·Developed various customized reports according to the functional specifications using PowerBuilder's DataWindow control;

·Trained users (both in site, and off site) to use the customer billing system.

Feb 1997 - Jan 2000

Information Analysis

EDS Canada

§CAM (Client Account Management), Veterans Affairs Canada Project, Developer/Support

·Involved in development of the Client Server application using PowerBuilder and Oracle;

·Presented design ideas using flowcharts, and prototypes;

·Analyzed customer needs with Business Analysts team to promote a quality product that meets customer specifications;

·Performed unit testing and integration functional testing;

·Practiced code reviews with coworkers;

·Participated in the drafting of technical specifications;

·Validated technical specifications, and performed impact analysis.

§ISPR (Income Security Project Redesign), Developer/Support

·Designed the Test Case Entry System (TCES) application using Visual Basic;

·Involved in writing User Documentation and Technical Specification Document;

·Provided technical support to the users;

·Trained users to use the TCESapplication.

Apr 1995 - May 1996

Research & Development


·Reviewed the US Ambulance Standards (KKK-A-1822C) and Quebec Ambulance Standards (BNQ);

·Evaluated design layout to meet relevant standards;

·Ensured adequate resources are available to meet customer requirements;

·Modified technical drawings using CATIA;

·Scheduled appointments for technical meeting and maintained accurate briefing to the President.

May 1993 - May 1996

Research Assistant

Concordia University

Carry out hot deformation testing of stainless steel and aluminum alloys in Material Science Laboratory.

·Performed and analyzed computer controlled hot torsion test;

·Interpreted experimental data using SigmaPlot;

·Collaborated with visiting scientists;

·Trained and supervised students in using computerized torsion machine.


Oct 2010 - Feb 2011


Vanier College

Focusing on JAVA, Oracle 9/10, Linux, JavaScript, HTML, CSS, PHP.

May 1996 - Feb 1997

Diploma in Applied Information Technology

iti Information Technology Institute
Sep 1991 - Dec 1994

Master of Engineering

Concordia University









Adobe PhotoShop

Visual Basic

Oracle Database

Microsoft Windows XP

Microsoft Word

Microsoft FrontPage

Microsoft PowerPoint

Microsoft Access

Microsoft SQL Server