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Chelsea Blake

People-oriented, outstanding communication skills.

PROFESSIONAL PROFILE

  • Customer service oriented
  • Excellent communication skills
  • Strong problem solver
  • POS Systems
  • Reliable and punctual
  • MS Office proficiency

SUMMARY OF QUALIFICATIONS

Professional with proven ability to achieve high standards of productivity through the use of professionalism, consistency, and strategic planning. Positive, extremely self-motivated, and disciplined to thrive in a fast paced environment. Key assets include effective communication, problem-solving, dedication, and attention to detail.

PROFESSIONAL EXPERIENCE

Mar 2016Present

Office Administrator

Meybohm REALTORS
  • Executes all real estate contracts pending's and closing's.
  • Calculates listing and selling commission and referral fees.
  • Processes earnest money checks, construction deposits and closing checks.
  • Processing of terminations.
  • Corresponds with agents on updated pending contracts.
  • Maintains weekly and monthly sales reports.
Mar 2014Mar 2016

Administrative Assistant

BERKSHIRE HATHAWAY HomeService Beazley, REALTORS
  • Maintain Multiple Listing System (MLS) input new listings, update photos, status changes including pending, sold, and active listings.
  • Updates File Transfer Protocol (FTP) site weekly for all new homes.
  • Executes all contracts through listing and selling process.
  • Update meeting agendas, including new and resale homes.
  • Maintain real estate properties, creating virtual tours, and mailing listing letters, postcards, uploading and editing photos for marketing purposes.
  • Uses adobe Photoshop and Microsoft publisher to create marketing materials and flyer for new and resale homes in Georgia and South Carolina.
  • Process closing of new and resale homes including processing HUD statements for agent payments.
  • Update site registration database with registrations cards in order to send letter and create digital surveys for potential customers.
  • Create email blasts to be sent potential investors, and brokers in Georgia and South Carolina.
  • Create and mail realtor evaluation forms, filing as needed and ordering of office and new homes sites as needed.
  • Maintains dropbox photos for virtual tours, and creating QR codes for all new and resale listings.
  • Creates virtual tours for all new and resale listings.
  • Reports expired listings to brokers and agents weekly. Including resales new homes agendas and reports.
  • Processes monthly evaluations for all closed homes.
Feb 2013Mar 2014

Systems Administrator (SAP)

Textron E-Z-GO

Systems Administrator Provided administrative and clerical support to the CIO of E-Z-GO's IT Department and supported member of the executive management team, and business through the use of SAP.

  • Provided administrative and clerical support to the CIO of E-Z-GO’s IT Department and supported member of the executive management team, and business through the use of SAP.
  • Weekly prioritizations with functional areas including, parts & accessories, warranty, branch operations, sales and finance.
  • Provided monthly analysis of compliance issues, leading to a perfect score on Textron’s 2013 audit.
  • Published weekly SAP resource team metrics, including updated prioritized list of business requirements.
  • Improved IT efficiency by implementing color-coded filing system for resource tasks and business requests introduced additional time-saving procedures including integration of sharepoint site to provide prioritized visibility to organizational leaders.
  • Responsibilities included coordinating user testing, password resets, access request, and working with the security team on terminations.
  • Updated daily ticketing system including Solution Manager, and USD, used in coordination with SAP.
  • Provided first impression and and informational direction to users and business leaders, approving changes into production environment through daily change control process.
  • Responsible for data entry of orders including closing or archived orders
Oct 2010Feb 2013

Baggage Floor Manager

Delta Airlines


  • Coding of airport delayed baggage files while determining the point of loss of baggage between airlines.
  • Relaying of baggage information to passengers.
  • Management of dissatisfied customer, including complaint logs
  • Maintained security of inter-company information with customer service principles and knowledge.

EDUCATION

Jan 2016Present

Bachelor of Science in Digital Marketing

New England College of Business and Finance
  • Presidential Scholarship recipient
  • Graduation will occur Winter 2017
Sep 2013Sep 2015

Associate of Science in Business Administration

Virginia College
  • Dean's List

CORE COMPETENCIES

  • Highly organized with a proven ability to multi-task in a fast paced, pressured environment.
  • Demonstrated success in timely decision making and resolving customer related issues.
  • Ability to quickly grasp and understand complex processes and systems.
  • Excellent written and oral communication skills, as well as customer relations skills.
  • Extensive knowledge of project management.