Download PDF

Chelsea Blake

People-oriented, outstanding communication skills.


Administrator with proven ability to achieve high standards of productivity through the use of professionalism, consistency, and strategic planning. Positive, extremely self-motivated, and disiplined to thrive in a fast paced environment. Proficient use of Microsoft Office (Word, Excel. PowerPoint, Publisher and Outlook) with ability to type 65 WPM. Continued success with process improvements proven to increase efficiency and customer satisfaction. Key assets include effective communication, problem-solving, dedication, and attention to detail.


Jan 2016Present

Bachelor of Science in Digital Marketing

New England College of Business and Finance
  • Presidential Scholarship recipient
  • Graduation will occur Winter 2017
Sep 2013Sep 2015

Associate of Science in Business Administration

Virginia College
  • Dean's List


Mar 2016Present

Office Administrator

  • Executes all real estate contracts pending's and closing's.
  • Calculates listing and selling commission and referral fees.
  • Processes earnest money checks, construction deposits and closing checks.
  • Processing of terminations.
  • Corresponds with agents on updated pending contracts.
  • Maintains weekly and monthly sales reports.
Mar 2014Mar 2016

Administrative Assistant

  • Maintain Multiple Listing System (MLS) input new listings, update photos, status changes including pending, sold, and active listings.
  • Updates File Transfer Protocol (FTP) site weekly for all new homes.
  • Executes all contracts through listing and selling process.
  • Update meeting agendas, including new and resale homes.
  • Maintain real estate properties, creating virtual tours, and mailing listing letters, postcards, uploading and editing photos for marketing purposes.
  • Uses adobe Photoshop and Microsoft publisher to create marketing materials and flyer for new and resale homes in Georgia and South Carolina.
  • Process closing of new and resale homes including processing HUD statements for agent payments.
  • Update site registration database with registrations cards in order to send letter and create digital surveys for potential customers.
  • Create email blasts to be sent potential investors, and brokers in Georgia and South Carolina.
  • Create and mail realtor evaluation forms, filing as needed and ordering of office and new homes sites as needed.
  • Maintains dropbox photos for virtual tours, and creating QR codes for all new and resale listings.
  • Creates virtual tours for all new and resale listings.
  • Reports expired listings to brokers and agents weekly. Including resales new homes agendas and reports.
  • Processes monthly evaluations for all closed homes.
Feb 2013Mar 2014

Systems Administrator (SAP)

Textron E-Z-GO

Systems Administrator Provided administrative and clerical support to the CIO of E-Z-GO's IT Department and supported member of the executive management team, and business through the use of SAP.

  • Provided administrative and clerical support to the CIO of E-Z-GO’s IT Department and supported member of the executive management team, and business through the use of SAP.
  • Weekly prioritizations with functional areas including, parts & accessories, warranty, branch operations, sales and finance.
  • Provided monthly analysis of compliance issues, leading to a perfect score on Textron’s 2013 audit.
  • Published weekly SAP resource team metrics, including updated prioritized list of business requirements.
  • Improved IT efficiency by implementing color-coded filing system for resource tasks and business requests introduced additional time-saving procedures including integration of sharepoint site to provide prioritized visibility to organizational leaders.
  • Responsibilities included coordinating user testing, password resets, access request, and working with the security team on terminations.
  • Updated daily ticketing system including Solution Manager, and USD, used in coordination with SAP.
  • Provided first impression and and informational direction to users and business leaders, approving changes into production environment through daily change control process.
  • Responsible for data entry of orders including closing or archived orders
Oct 2010Feb 2013

Baggage Floor Manager

Delta Airlines

  • Coding of airport delayed baggage files while determining the point of loss of baggage between airlines.
  • Relaying of baggage information to passengers.
  • Management of dissatisfied customer, including complaint logs
  • Maintained security of inter-company information with customer service principles and knowledge.


  • Highly organized with a proven ability to multi-task in a fast paced, pressured environment.
  • Demonstrated success in timely decision making and resolving customer related issues.
  • Ability to quickly grasp and understand complex processes and systems.
  • Excellent written and oral communication skills, as well as customer relations skills.
  • Extensive knowledge of project management.