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Diligent, accurate and reliable Phlebotomist with seven years blood banking experience with a reputation for completing high quality, complex tasks and duties in a timely fashion and in accordance with guidelines and standards.  Energetic and pleasant, enjoying interaction with donors and customers and taking the time to ensure they feel appreciated.  Always striving to improve skills and to become an indispensable part of the team.

Work experience

Jan 2016Mar 2016

Phlebotomist / Lab Technician

Favorite Healthcare Staffing

 Preparing specimens for analysis and establishing proper chronological priorities in testing.
Performing diagnostic and therapeutic laboratory procedures.
Quickly respond to and resolved all customer service issues in a timely manner.
Collecting blood samples from patients, labeling them and dispatching them for analysis and testing.
Transporting blood samples to the correct laboratory.
Collecting laboratory specimens in a safe and accurate way.
Assembling medical equipment, such as blood collection devices, tourniquet, needles, cotton and trays.
Entering data into laboratory and hospital data systems.
Maintaining patient confidentiality according to applicable laws.
Identifying and preparing patients.
Collecting blood specimens through veni-puncture and skin puncture.
Ensuring open channels of communication between patients and employee's.
Maintaining neat, organized records and work station area.

Jan 2008Nov 2015

Mobile Blood Drive Supervisor

Arkansas Blood Institute

Manage the daily functions of mobile blood drives.
Oversee staff - donor interactions to ensure the best customer care and that donors feel calm and comfortable.
Balance production, donor care and Quality requirements to meet daily blood collection goals.
Take time to personally connect with donors - listen to their stories and help them understand the value of their donation.
Be detailed oriented to ensure the blood collected meets regulatory requirements and can be safely transfused.
Work with team mates including other departments to work towards a common goal.
Perform both routine and emergency maintenance on laboratory instruments.
Prepare specimens for analysis and established proper chronological priorities in testing.
Properly calibrate and adjust malfunctioning equipment to ensure precise test results.
Maintain current knowledge of developments in technical instrumentation.
Quickly respond to and resolved all customer service issues in a timely manner.
Oversee the identification, confirmation and sensitivities of donor identity and health history.
Perform a mini physical exam to ensure donor health and blood quality.
Manage specimen sample handling, receiving, storage and transport.
Keep and maintain a neat and clean work station that is always well stocked with correct supplies.



High School Diploma

Alma High School

Skills and Certifications

Customer Service

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