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Summary

Re

Work experience

Sep 2002Present

Office Manager

ABC INCORPORATED
Office Manager Provide leadership and support for business consulting firm employing more than 100 associates. Manage 12 team members in daily administration of office activities to include processing AP/AR, preparing correspondence/documentation, and managing client records/databases. Interface with employees across multiple departments, ensuring efficient completion of special projects. Deliver effective, hands-on training to new employees and motivate existing staff to achieve top-notch performance. Address client inquiries, providing account information and facilitating collection processes. Key Achievements: Implemented efficient records-management system that saved up to 10 hours per week. Formally commended by senior management for exceptional flexibility and resourcefulness in rapidly changing situations.
Jul 1999Aug 2002

Administrative Assistant

XYZ ASSOCIATES-Anytown, Anywhere
Administrative Assistant Performed a broad range of administrative functions in support of architectural firm employing 33 architects. Wrote and edited correspondence and maintained detailed records. Coordinated meetings, updated calendars, and orchestrated complex schedules. Competently managed busy 23-line phone system. Trained and mentored new office staff in policies and procedures. Performed word processing, data entry, and spreadsheet work using Microsoft Office applications. Key Achievements: Successfully interacted with clients to generate repeat and referral business. Consistently commended by senior management for maintaining an outstanding record of accuracy, efficiency, and professionalism.
Feb 1997Jun 1999

Office Assistant

INCORPORATED-Anytown, Anywhere
Office Assistant

Education

B.A

STATE UNIVERSITY