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Charlotte Treversh

HR & Learning and development professional

Work experience

Oct 2015Present

L&d Programme Manager

Institute of Directors
Piccadilly L&D Programme Manager In addition to the responsibilities below I
Oct 2015Dec 2015

Development Manager

Institute of Directors
Piccadilly Learning and Development Manager Development of existing and new products: Managing the review and continuous improvement of existing products and services to ensure they remain relevant to client needs Researching, proposing and implementing new products and services including online and blended learning techniques Working with course leaders and coaches to develop existing and new products/services Producing marketing materials and sales team support documents to promote all of the Professional Development products and services Working with the marketing team to support the effective promotion of all professional development products and services Liaising with sales to ensure they are fully aware of updates to existing products and the development of new products in the portfolio Quality management, evaluation and resourcing: Overseeing the evaluation and continuous improvement of all professional development programmes and coaching services Conducting observations of course leaders on a regular basis in support of the IoD's quality management systems Proactively seeking opportunities and make recommendations to enhance the delegate experience on all programmes: Managing the dissemination of evaluation data to relevant stakeholders Coordinating the resourcing process of course leaders for open programmes Project managing local and regional L&D initiatives Leading the recruitment, induction and ongoing development of new course leaders and executive coaches Ensure the quality of the training delivered by all partners is of a high and consistent standard Producing monthly management reports on training performance
Sep 2012Nov 2014


Balfour Beatty Rail, Victoria
Learning and Development Business Partner I was responsible for Developing and implementing the L&D strategy and maintaining strong stakeholder relationships. Creating bespoke programme specific training to support the business and manage a 500k budget. Assisting with the design, delivery and keeping all content of courses in line with current industry Conducting Skills Gap Analysis to highlight key competency requirements across the business Create and develop strong internal and external relationships that will help strengthen the wider populations contribution to the business and ensuring all parties are working aligned effectively Working in partnership with managers to challenge, influence and enable the best learning outcomes whilst taking a broad view of organisational issues Effectively managing projects end to end including scope, communication strategy, delivery and evaluation Supporting the wider HR Team to adopt a strategic results driven approach to L&D in line with future targets and objectives Implementing internal process improvements that support a more efficient, business focused and consistent HR operational service Developing a communication strategy to support organisational cultural transformation Managing budget against basic skills framework Management of Audit inline with NSARE requirements Coaching/Mentoring-360 feedback Recruitment, on-boarding and welfare of Apprentices Disciplinary and Investigations procedure Personal Performance Review process management-Talent matrix Line Managing a Learning & Development Support Partner including setting objectives, regular catch ups to monitor progress, encouraging involvement in key projects to enable development
Mar 2012Sep 2012

Development Coordinator

Balfour Beatty Rail, Victoria
Organisation Development Coordinator Booking delegates onto courses 3 months in advance of their tickets expiring(circa 2000) Amending and cancelling delegate courses, creating room bookings and updating delegate competencies Managing information through our internal HR database Organising external interventions/delegate material Liaising with external training companies to organise bespoke interventions Event administration Raising purchase orders, ensuring payment of invoices is complete within agreed service levels Data Management and reporting-KPI's Managing internal trainers diaries Presentation/Publishing/Word Processing skills
Nov 2011Mar 2012

Resources Supervisor

Balfour Beatty Rail, Hither Green
Planning and Resources Supervisor; Labour/Welding In this role I was responsible for resourcing labour at Balfour Beatty Rail by planning competent staff to ensure delivery of renewals across Wessex, Sussex and areas of Kent. In order to deliver this effectively I manage both internal and external staff using sub-contractors to assist in the delivery of core work across the territory. Overseeing and management of duties carried out by Resources Planner Tracking and delivering short term changes Fully resourcing engineering works with core and contract staff by liaising with contractors and project management teams to meet these objectives Chairing and leading a variety of weekly/monthly meetings and conferences Scheduling training and re-training of internal staff Authorising internal and external timesheet submissions Overseeing the team as Acting Senior planning and resources supervisor whilst my work colleague is absent or on annual leave
Feb 2011Oct 2011

Resources Planner

Balfour Beatty Rail, Hither Green
Resources Planner; Labour/Welding
Jul 2010Feb 2011

Senior Sales Assistant

Debenhams Clapham
Senior Sales Assistant
Jan 2008Feb 2008

Copy Editor

Independent Print Limited
One month work placement as a Researcher, Writer, Copy editor


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