Charles Willis III

  • Suitland MD


-Outstanding communication skills to build rapport with clients and employees. 

Customer service and sales professional successful at improving

customer retention rates and growing revenue.
Organized, motivated and hardworking with proficiency in the POS system.
Highly successful at meeting daily,

weekly and monthly sales goals in a 100% commission sales environment.
Consistently meets and exceeds sales targets.

Reliable team player and strong communicator.
Punctual retail sales professional focused on exceeding

expectations and building customer loyalty.
Flexible schedule and strong mathematical aptitude.

Enthusiastic, outgoing and fashion-savvy
Sales Associate proficient at building positive relationships

with new and existing customers by offering superior customer service.

Work History

Work History
May 2015 - Present

Crew Member 


Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Operated a cash register to process cash, check and credit card transactions.

Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
Cleaned and prepared various foods for cooking or serving
Cleaned bars, work areas, and tables
Responsible for daily set up of five stations.
Examined trays to ensure that they contained required items
Greeted guests and sat them at tables or in waiting areas

Jan 2015 - May 2015

Crew Member

Burger King 

Accepted payment from customers and made change as necessary.
Assisted co-workers.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Served orders to customers at windows, counters and tables.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.


Aug 2015 - Present

Business Administration 

Prince Georges Community College 
May 2015

High School Diploma

Suitland High School

Class of 2015



  • Point of Sale (POS) system operation
  • Works well under pressure
  • Highly responsible and reliable
  • Mathematical aptitude
  • Upbeat, outgoing and positive
    Food safety understanding
  • Friendly and helpful
  • Late-night shift availability
  • Quick learner
  • Good with numbers and math
  • Skilled upseller
  • Accustomed to shift work
  • Dedicated team player
  • Restaurant operations
  • Retail sales
  • Stocking
  • Credit card transactions
  • Consistently meets sales goals
  • Employee relations
  • Active listening skills
  • Natural leader
  • Customer-oriented
  • Fluent in [ English ]
  • POS systems knowledge
  • Goal-oriented
  • Upselling techniques
  • Excellent communication skills
  • Merchandising
  • Cash register familiarity
  • Organized multi-tasker
  • Customer service