Charles Washington

Charles Washington

Work History

Work History
Apr 2007 - Present

Territory Account Manager

Nortel Networks

Drive sales to end user customer accounts through Channel Partners within an assigned geographic territory to meet or exceed annual incremental quota.Manage end user accounts to deliver incremental revenue and to aid in customer retention.

Responsible for decisions regarding tactics and strategy for customer engagement, positioning Nortel solution and driving opportunity through sales process using agreed upon sales methodology.

  • Ability to demonstrate the Nortel product value propositions across our suite of products. Can quickly articulate the key recruitment product attributes and pricing schedule on client sales calls.
  • Through effective solution selling, drives customer loyalty by meeting and exceeding customer expectations and satisfaction levels.
  • Maintain and grow recurring revenue with defined customer base
  • Promote Nortel Networks brand and product awareness
  • Manage the entire sales cycle and process from opportunity to closure
  • Identify and present solutions to end customers
  • Engage and work closely with Nortel Networks Channel Partners and the related Nortel personnel to secure sales
  • Responsible for achieving monthly, quarterly and annual sales targets.
  • Work with associated entities of Nortel to improve job related processes and reduce operational cost as applicable
  • Update Nortel data bases to keep information accurate and current.
Apr 2006 - Apr 2007

Field Sales Manager

Monster Technologies

Functions and Responsibilities:

  • Heavy prospecting and cold calling. Continual creative lead generation and sourcing for new account development.
  • Ability to generate 15 + appointments weekly.
  • Ability to demonstrate the Monster product value propositions across our suite of products. Can quickly articulate the key recruitment product attributes and pricing schedule on client sales calls.
  • Through effective solution selling, drives customer loyalty by meeting and exceeding customer expectations and satisfaction levels.
  • Through the use of creative lead generation creates and manages a robust and growing sales pipeline
  • Monitor account production and other key metrics driving sales success
  • Identify account trends and training needs by matching products to changing customer needs.
  • Resolve customer complaints/issues for assigned accounts
  • Cultivate relationships, laterally and above the primary contact
  • Collaborates with the Monster customer relations team to best support the customer
Dec 2004 - Apr 2006

Channel Account Manager

Lenovo – Marketsource(Formally IBM PCD Division)
  • Manage Solution Providers in a geographic territory which includes Texas, Oklahoma, Arkansas and Louisiana though IBM’s PartnerWord Programs to drive growth.
  • Maintained communication between business partners, PC Specialist and Inside Sale team to insure the highest level of customer satisfaction and service.
  • Provide sales and technical training that would motivate business partners to create opportunities for themselves as well as provide their customer with solutions that meet their business needs.
  • Participate in requested shows, partner events and outing where appropriate.
  • Maintain relationships with distribution partners in fulfilling product demand for business partners.
  • Implement all Program initiatives, objectives and assignments within requested timeframes

Education

Education
1990 - 1992

Visual Communications

Art Institute of Dallas
1985 - 1989

University of Oklahoma

Objective

Seeking a position inSALES/ACCOUNT MANAGER/ MARKETING where my knowledge of Hardware, Software, Networking, Marketing and my successful experience as a top-producing account manager will contribute toward the growth & profitability of your company.

Summary

PROFESSIONAL QUALIFICATIONS

Highly experienced CHANNEL SALES / ACCOUNT MANAGER with a rapidly progressing work history marked by outstanding productivity and fast-track promotions

9 years of successful work history in high-level selling of high technology and network-related products—proven capacity to grow new business, expand existing accounts and generate bottom-line profits

Accomplished MARKETING PROFESSIONAL with a demonstrated ability to create reseller awareness & product demand through innovative marketing strategies, including direct mail campaigns, trade shows, sales incentive programs and product & sales training seminars

Outstanding CUSTOMER RELATIONS skills—able to anticipate and accurately identify needs of key corporate/reseller/distribution decision-makers, making every effort to design & sell complete network solutions that meet or exceed client requirements