"I am very impressed with the work of Charles Srour. He has provided a highly differentiated value proposition to my offline & online company customers. Charles has helped me increase market share & customer loyalty through effective business strategy, competitive analysis, brand management, SEO, web analytics insights and operational efficiency. I have found Charles to be highly dependable and proficient at quickly developing effective, resourceful solutions to highly complex issues. Charles is one of the few professionals I’ve met who has equally strong communication skills, analytical problem solving skills, creativity, organizational & leadership skills. I find him to be very professional, polished, friendly and humble. These are some of the reasons why I highly recommend Charles Srour to any business looking to improve online and/or offline revenue growth, customer loyalty and operational excellence."
-Daniel Thompson, Managing Director for Thompson Group (January 23, 2011)
"Charles Srour creates significant and sustainable results. His proven business background in marketing and operations positively contributed both top line and bottom line improvements within my company. Charles has a unique ability to quickly identify & implement solid business improvement solutions addressing revenue growth, customer value, service/product offering differentiators, brand awareness, quality, delivery, customer service, process efficiency and cost competitiveness. I am very impressed with his ability to effectively communicate, collaborate and persuade leaders within different organizational levels, functionalities and perspectives to a common win-win objective. I have been equally impressed with Charles’ efficient analytical problem solving and project management abilities. For example, Charles was able to generate results above and beyond our expectations on several highly complex project assignments while he simultaneously achieved excellent course grades as a full-time graduate student at Harvard University. I believe Charles’ initiative, determination, integrity, accountability and vision make him a respectful leader who is fully capable of getting results. These are the reasons why I highly recommend Charles Srour to any organization serious about improving revenue, customer value and cost competitiveness.”
-Todd Johnson, VP of Operations for International Consumer Services (December 16, 2010)
[TLSS Strategy Customer]