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Technical Expertise
Administrative: Adeptly handle administrative matters including screening calls, managing calendars, planning meetings, making travel arrangements, composing documents and organizing offices for efficiency Communications:Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues. Computers:Frequented Microsoft Office; quickly learn and master new technology Office Equipment: Fax machines, photocopiers, video conferencing, and general office equipment Computer: Spreadsheets, Word Processing, Database Management, Excel and PowerPoint

Work experience

Aug 2014Mar 2015


Top Spot Inc.
  • Oversee and control all funds.
  • Responsible for day-to-day operations, ordering, scheduling, training, supervising employees, store image, profits, all controllable expenses, labor, inventory, cash, and shortages.
  • Plan, schedule, supervise, and ensure that all attendants adhere to store policies and procedures. 
  • Manage restaurant, gas station, and employees while on shift.
  • Balance all employees registers and gas station register.
  • Plan for and purchase food for food service program.
  • Preside over food service employees, including cooks, food preparers, cashiers, and other employees.
  • Ensure safety standards are maintained while food is being cooked, prepare and serve the food.
  • Respond to customer preferences and complaints.
  • Train new employees
Oct 2013Dec 2014

Data Entry Clerk

Suh'dutsing Technologies LLC
  • Prepared source data for computer entry by compiling and sorting information; establishing entry priorities.
  • Processed customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures
  • Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
  • Maintained data entry requirements by following data program techniques and procedures.
  • Verified entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
  • Maintained operations by following policies and procedures; reporting needed changes.
  • Maintained customer confidence and protected operations by keeping information confidential.
  • Contributed to team effort by accomplishing related results as needed.
Oct 2008Apr 2013

Administrative Assistant

The Paiute Indian Tribe of Utah
  • Prepare, record, check over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material
  • Record and prepare minutes of meetings
  • Organize travel schedules and book reservations
  • Determine and launch office procedures
  • Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
  • Set up and uphold manual and automated information filing systems
  • Order workplace supplies and maintain record
  • Schedule and verify appointments and meetings of managers
  • Answered telephone and electronic inquiries and forwarded telephone calls and messages to appropriate person
  • Greeted visitors, determine nature of dealing and send visitors to correct person
  • Compiled data, statistics and supplementary information to maintain research activities
Nov 2006Oct 2007


Chili's Bar & Grill
  • Provide menus and suggest menu items
  • Serve welcome drinks and take orders
  • Ensure the accuracy and quantity of every order
  • Serve food as it arrives and refill glasses
  • Deliver food items to tables in a professional and timely manner
  • Maintain appropriate stock levels
  • Provide customers with checks and take payments
  • Highly skilled in delivering outstanding service by greeting and serving customers
  • Ability to learn the menu to answer questions and remember details regarding orders
  • Knowledgeable about the restaurants' menus, food and beverage items and other products
  • Well-versed in suggesting (up-selling) additional items to customers
Aug 2003Oct 2006

Customer Service Representative

Wal Mart Supercenter
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Compare disputed merchandise with requisitions and information from invoices, and prepare invoices for returned goods.
  • Obtain and examine all relevant information to assess validity of complaints to determine possible causes.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints.


Academic Ed.

High School Diploma Cedar City High School, Cedar City, UT


Southern Utah University, Cedar City, UT

Business Administration

Ashford University, Online

Certified Nursing Assistant Southwest Applied Technology College, Cedar City, UT