- Edmonton AB
- [email protected]
Executive Assistant with 5 years in providing administrative support for executive-level staff, including coordinating complex travel arrangements and schedules. Also offering support in versatile office management, planning and marketing skills.
Started, maintained and operated my own residential and commercial based cleaning business. I sought out new contracts from businesses and residential home owners to provide professional cleaning services that aimed to always exceed clients expectations. Kept track of the books and payment's for each contract and dealt with the legalities. Booked and scheduled every job and followed up with clients to make sure they were always satisfied. Dealt with complaints and conflict resolution so not to loose a client and still with held my procedures.
Met with new and existing sponsors and organizing committee to plan event scope and format. Monitored budgets given by the Manager of Finance to make sure we stay within the allotted budget. Coordinated the Services like plan the set-up and tear down procedures, building and property services (audio, visual, technical, decorations and seating) Hotel and travel arrangements for special guests, seating plans, catering, signage, displays, security, emergency services Source entertainment options and activities for guests/ participants, receive, process and manage registration documents Design and implement public relations campaigns, respond to public requests for information. Recruit, coordinate, and train all volunteers for all events. Make volunteer duty lists and schedules for each volunteer 1 week prior to event, and host a 2 hour orientation meeting with a brief break down of each person roles and expectations. Attend trade shows, volunteer fairs to increase our database or potential people to sponsor or volunteer. Attend meetings, ordered the dinner and beverages, recorded and distribute minutes in a timely fashion. Runs errand to pick up and drop off things in regards to your event at that time ex. Auction items), meeting sponsors I worked extremely close with our small volunteer base as it was my responsibility to recruit, coordinate and train them all, and also listened to them and their needs as this shows respect and your volunteer base grows. I provide my volunteers with strong leadership skills, with the ability to think on my toes to fix and issues that may come up. Created auction signage. Negotiated pricing with vendors regarding wholesale billing and marketing procedures. Liaised with vendors to order and maintain inventory of office supplies.
Business Administrative Management
Educated me on all the different personalities people can have and how to manage and mentor with each one by learning their main triggers, how they react and what can be done to prevent a negative outcome and still accomplish your desired task.
One day seminar on how to deal with everyday office politics in a positive manner, to ensure positive results happen. Taught us different types of conflict and role played multiple different scenarios as a class.
One day workshop on the basics of planning an event for a corporate company or a non profit. Went through all the steps from start such as how to pick a venue, how to know if your idea will be successful, invites, marketing, set up and volunteer management.
How to properly address different parties, and different groups of people in the business world. How to construct a professional e-mail to get more positive replies. How to proof read and edit important documents, what to look for and correct in everyday writings.
Two day seminar that provided me with a touch more information on how to be a top successful Assistant to a higher management personnel.