Download PDF


Executive Assistant with 5 years in providing administrative support for executive-level staff, including coordinating complex travel arrangements and schedules. Also offering support in versatile office management, planning and marketing skills.

Work experience

Oct 2014Dec 2015

Owner/ Operator/ Sales

Sparkly Clean Maid Services

Started, maintained and operated my own residential and commercial based cleaning business. I sought out new contracts from businesses and residential home owners to provide professional cleaning services that aimed to always exceed clients expectations. Kept track of the books and payment's for each contract and dealt with the legalities. Booked and scheduled every job and followed up with clients to make sure they were always satisfied. Dealt with complaints and conflict resolution so not to loose a client and still with held my procedures.

Feb 2014May 2014

Special Events Coordinator/volunteer Coordinator

Canadian Paraplegic Association

Met with new and existing sponsors and organizing committee to plan event scope and format. Monitored budgets given by the Manager of Finance to make sure we stay within the allotted budget. Coordinated the Services like plan the set-up and tear down procedures, building and property services (audio, visual, technical, decorations and seating) Hotel and travel arrangements for special guests, seating plans, catering, signage, displays, security, emergency services Source entertainment options and activities for guests/ participants, receive, process and manage registration documents Design and implement public relations campaigns, respond to public requests for information. Recruit, coordinate, and train all volunteers for all events. Make volunteer duty lists and schedules for each volunteer 1 week prior to event, and host a 2 hour orientation meeting with a brief break down of each person roles and expectations. Attend trade shows, volunteer fairs to increase our database or potential people to sponsor or volunteer. Attend meetings, ordered the dinner and beverages, recorded and distribute minutes in a timely fashion. Runs errand to pick up and drop off things in regards to your event at that time ex. Auction items), meeting sponsors I worked extremely close with our small volunteer base as it was my responsibility to recruit, coordinate and train them all, and also listened to them and their needs as this shows respect and your volunteer base grows. I provide my volunteers with strong leadership skills, with the ability to think on my toes to fix and issues that may come up. Created auction signage. Negotiated pricing with vendors regarding wholesale billing and marketing procedures. Liaised with vendors to order and maintain inventory of office supplies. 

Jan 2011Dec 2013

Executive Assistant/volunteer Coordinator

City of Edmonton, AB
May Executive Assistant/Volunteer Coordinator Canadian Paraplegic Associtation- Scan, file and organize documents electronically andCanadian Paraplegic Association. manually. Answer and direct calls from an eleven line switchboard. Provide excellent customer service to clients and sponsors on the telephone and in person. Data entry assistance to different departments within the organization province-wide. Responsible for incoming and outgoing mail and packages. Organized and planned a three day staff retreat for team-building for all provincial staff. Generate the agenda for team meetings, take minutes and distribute to all staff in a timely manner. Faxing and photocopying Assist in the coordination & Logistics at fundraising events. Plan CPA Board meetings, AGM Meetings for the provincial offices and events. Secure locations, coordinate schedules and arrange travel and accommodations for out of town guests. Recruit, train, and supervise volunteers for all events, and front reception for our head office. Issue tax receipts to donors. Oversaw inventory and office supply purchases. Liaised with vendors to order and maintain inventory of office supplies. Reduced overhead by taking on more responsibility with creative and administrative projects. Supported CFO through personal document management, calendar organization and collateral preparation for meetings. Managed executive calendar and coordinated weekly project team meetings.




CDI College

Business Administrative Management


Understanding the Different Personalities

Fred Pryor

Educated me on all the different personalities people can have and how to manage and mentor with each one by learning their main triggers, how they react and what can be done to prevent a negative outcome and still accomplish your desired task. 

Conflict Resolution in the Workplace

Fred Pryor

One day seminar on how to deal with everyday office politics in a positive manner, to ensure positive results happen. Taught us different types of conflict and role played multiple different scenarios as a class. 

Event Management

Fred Pryor

One day workshop on the basics of planning an event for a corporate company or a non profit. Went through all the steps from start such as how to pick a venue, how to know if your idea will be successful, invites, marketing, set up and volunteer management. 

Effective Business Writing

Fred Pryor

How to properly address different parties, and different groups of people in the business world. How to construct a professional e-mail to get more positive replies. How to proof read and edit important documents, what to look for and correct in everyday writings.

Administrative Assistants

Fred Pryor

Two day seminar that provided me with a touch more information on how to be a top successful Assistant to a higher management personnel.