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1. A result oriented professional with close to 8 years of extensive experience in managing Project functions, Team Leadership, Team Communication, Customer Relationship and Team Management.

2. Expertise in leading a Project team in delivering solution to the customer using the appropriate business measurement and terms & conditions.

3. Extends diverse cross functional experience in Quality Assurance, Team Leadership, and Consultant in providing architectural & technical help and Project Management.

4. Proven skills in providing technical advice to the team in the required areas.

5. A proactive leader and planner with expertise in Resource Utilization, Project Documentation & Project / Team Reports.

6. Proficient in developing & maintain healthy relationship with customer to get repeat and referral business.

7. Skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.

Achievements in AOL

1. Awarded as the “Best Performer (Early Starter)” for the month of Apr’05.

2. Awarded as the "Moviefone QC: Self-starter with immediate Biz Impact" in June 2006.

3. Proactively created an “Audience QC” category on Joomla – Audience Consumer Network Portal, regularly upload Key Metrics to the site.

Achievements in IBM

1. Continually been appreciated by sponsors and customers for quality work and on time delivery of projects.

2. Received ‘Bravo Award’ in Sep 2008 for consistent contributions in keeping up the quality of IBM websites, Passion towards work & Outstanding Leadership.

3. Achieved appreciation from the Organization heads for the proactive initiatives taken for forming & managing the News Letter designing & content management team for the CIO organization.

4. Certified as ASSOCIATE PROJECT MANAGER in IBM on 15th Oct, 2013

Work experience

May 2011Present

Project Manager (PDTL)

IBM India Pvt Ltd

1. Have been responsible for leading a Middleware Application project team in delivering a solution to the customer using the appropriate business measurements and terms & conditions for the project according to the project charter, project agreement or contract.

2. Overall performance includes managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management.

3. Have been responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the customer.

4. Providing day to day direction to the project team and regular project status to the customer.

5. Have a good track record in satisfying client needs through the formulation, development, implementation and delivery of application solutions in response to client requirements expressed in approved service requests.

6. Have been responsible for the overall project plan, budget, structure, schedule and staffing requirements for the delivery organization.

7. Managing the Business Transformation Management Tool (BTMT) solution record through all phases of the project.

8. Major strengths include maintaining Project business dependencies, resolving issues & mitigating risks.

9. Maintaining Project Team’s cross-project communication and integration. This includes maintaining collaboration and customer expectations.

10. Focal for any project escalations in any area of the project.

Sep 2009Apr 2011

Project Manager (BDC)

IBM India Pvt Ltd

1. Have been responsible for understanding and assessing a client’s business operations.

2. Identifying issues and opportunities and recommending appropriate solutions for the data mapping tasks given to the team.

3. Documenting current, and design future, operational scenarios (processes, models, rules, use cases, policies, plans and solutions) on behalf of the team.

4. Work with the client and other consulting specialties to ensure proper translation of business requirements into a set of structured business process, knowledge, technology, and organization specifications that satisfy the client’s strategic and operational objectives.

5. Leading the translation of client business requirements into process capabilities for assigned processes.

6. Assisting Project Lead and the client teams in defining the impact of business strategy and business model changes on the processes within current and future business environment.

7. Working with the Business team to understand Business data requirements.

8. Perform Gap Analysis to identify areas of improvements and provide feedback.

9. Create mapping specifications to be provided to the Gateway.

10. Provide technical advice on new mapping changes to the team.

May 2008Aug 2009

QA - Team Lead

IBM India Pvt Ltd

1. Monitoring the queue for Allocation and Balancing of work.

2. Preparing Process Docs / Training Docs.

3. Interact with team on a weekly basis to discuss about the status of applications being reviewed.

4. Monitoring the Productivity of the team on a weekly basis.

5. Writing Test Cases, Creating Test Suites & Regression Testing on WebKing Project.

6. Framing Quarterly Financial Reports to the management.

7. Scheduling, Planning & Assigning Resource for reviewing & deployment of applications.

8. Executing & Controlling review of applications assigned to resources.

Oct 2007Apr 2008


IBM India Pvt Ltd

Responsible for Enforcing IBM Web Standards and guidelines for applications that generates internal and or external web content, training of Global Web Production Services Web development resources. IBM Web Standards and QA best practices, emergency back up for GWPS web development Quality Assurance Work.

Mar 2005Oct 2007

Associate QA Analyst

AOL Online India Pvt Ltd

1. Tracking & filing showtime and movies mismatch issues in comparison with Movietickets site.

2. Checking IVR Performance for the lag time for alpha and zip code entry and also ticketing checks for major theatres on IVR.

3. Handled “Showtimes Project” as a lead POC to help the business.

4. Track the quality and compliance of AOL product, programming and services.

5. Enhancing the quality standards in Real-time continually validating the best user experience on our sites.

6. Continually review AOL sites, looking for anything that might constitute a bad member experience.

7. Involved in functionality testing of our wide range of AOL products & web applications.

8. Working closely in conjunction with the Audience Support team, to quickly track down and resolve issues.

9. Understanding and maintaining test scripts in silk test for the page load time testing of Big Bowl publishing tools and Aimpages (an AOL Product).

10. Was a member of the team handling “Study Buddy” project QC.

11. Handled Special project “Flushedaway” as a lead POC to help the business.

12. Was a member of the team fixing and altering CSS issues on the “Winamp” site & in collating the data for “Moviefone Celebrity awards”.

13. Involved in Performance Standard Checks of web applications.

14. Site Performance checks includes Total download time of the web page, CPU Utilization, System Text, CSS Design, Cache, Root domain cookies, Head download time & Page load order.



Bangalore University


IBM Certified Associate Project Manager

IBM India Pvt Ltd