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Chandan Preet Kaur

High performance result oriented Training professional & consultant 

  • Manama, Kingdom of Bahrain


CIM professional qualifications training specialist 

High performance result oriented Training Professional, with over twelve years of rich experience in providing leadership & management in teaching/ training , learning/ development  & consultant field .

Accomplished Marketing  & Management lecturer /tutor

Skillful professionally qualified  digital marketing practitioner & Trainer

Eight years of rich industry experience in U.K. & India in Marketing Research, Retailing,Consultancy, Brand Management, Marketing Communication, Digital Marketing  & Sales/Market development.


  • Accomplished Trainer & lecturer with over 18 years of experience in teaching Marketing,Retailing & Management discipline in Bahrain
  • Instructional design & delivery for professional /vocational qualifications : CIM,CAM, CIPR, ISMM,CMI, ILM,LCCI, City & Guilds Retail qualifications & Edexcel
  • CIM. ISMM ,CAM & DMI Professional  Marketing Qualifications training specialist
  • Project management: Planning & Implementation of large scale training and employment  projects specifically in Retail,Purchasing & Supply, Warehousing & Marketing
  • Content development & delivery for marketing /sales training courses & programmes
  • Accomplished Digital Marketing practitioner  for a range of organisations & persons handling their digital/social media platforms for higher engagement  & ROI.
  • Highly creative experiential learning trainer in a range of soft skill areas such as
    • Supervisory skills
    • Leadership skills
    • Time Management
    • Emotional Intelligence
    • Sales & Marketing
    • Management Development 
    • Customer Service
    • Creative problem solving
    • Retail : Selling, Security,Team work,Health & Safety, supervisory skills etc


Work experience

July 2015Present 

Part time Trainer & Consultant

BIBF( Bahrain),Procloud training(Bahrain )& CSL academy (Oman)

Astronomical role in developing /enhancing content, scheme of work , lesson plans according to CIM syllabus & learning outcomes for level 4 & 6 for BIBF & CSL Academy
Developing learning material , lesson plan & assessments for the marketing unit of the Bangor University's undergraduate academic programme at BIBF
Delivering CIM level 4 & 6 units , Bangor University's marketing unit, & CMI level 5 units at BIBF
Supporting/mentoring students for assignment completion & submission for CIM & CMI professional qualifications at BIBF
Content development & delivery for marketing & sales module for Mini MBA programme at Impact raining Institute, Bahrain
Leadership & team building courses with many other institutes including BIHR

Delivering Digital Marketing Institute(DMI)'s  Digital Marketing professional qualifications for Procloud training Centre, Bahrain  

Sep 2012Jul 2015

Programme Leader(CIM,CAM & CIPR) & Senior Lecturer


Programme leader for CIM, CIPR & CAM professional qualifications which included devising strategies & plans for student recruitment , selection, training,engagement & retention

Responsible for overall planning, scheduling & implementation of different batches for different levels of the above qualifications 

Effectively managed and monitored large scale government sponsored " Employment & Training  for Marketing Professionals" project

Lead tutor for Level 4 & 6 CIM Marketing Professional qualifications

Lead trainer for customised training courses  & public offerings in the marketing, sales, management/business  & customer service field 

Streamlining policies, procedures and documentation to meet the awarding body and BIBF requirements

Leading & managing a team of tutors to deliver results & competency enhancement, analyzing  the effectiveness of tutor Development Program, analysisng  and actioning the  feedback from the trainers periodically from the delivery and post-delivery stand point

Monitoring & measuring training deliverable & liaison with all stakeholders to enhance satisfaction & relationships Single point of contact for Awarding body, clients, stakeholders for seamless delivery of above professional programmes.

Developing & enhancing content, scheme of work & lesson plans according to professional qualification syllabus & learning outcomes

May 2004Sep 2012

Training Manager

BIRD WLL( A leading corporate & retail training provider, set up by Bahrain Duty Free& Aer Rainta Middle east in Bahrain , operational from 2001-2015)

 Leveraged skills in managing large scale training projects for Tamkeen, BDO Consulting and other corporations in Retail, Purchasing & Supply & Warehousing Management 

Played a major role in designing proposals  in Retail, Purchasing & Supply & Warehousing Management and implementation plans for large scale training projects to be managed by BIRD

Expert in translating employee development behaviors into high-impact learning designs, curriculum, tools, and workshops to create an ineffective knowledge transfer for a range of stakeholders & sponsoring organizations

Proactive in assessing learning and development needs in the sphere of Retail, Management & other soft skills and effectively aligning programs/interventions with business objectives

Leading a team of full time as well as part time trainers to ensure effective implementation of the learning intervention and enhance their competency & training skills

Developed effective policies, procedures and documentation to meet the needs of regulatory bodies & accredited partners such as LCCI, CIM, ILM, City & Guilds Retail Qualifications, CIPS & Edexcel and generic training

Actively involved in class room, on the job Training &  coaching of learners and other stakeholders  to motivate, learn and apply skills at work to improve performance In retail & other sectors

Sep 1996May 2004


Various Institutes

Various institutes/training organizations - India, Bahrain 

Successfully designed & delivered range of short & long term courses in Marketing / Sales &  other Management development areas.

Developed instructional guidelines, lesson plans, standards as well as assessment procedures for the various accredited qualifications

Institutes taught/trained

  • Gulf Academy, Bahrain
  • Gulf College of Hospitality & Tourism, Bahrain.
  • Gulf Training Solutions, Bahrain
  • Management Consultancy Group, Bahrain.
  • Many leading training & educational organizations in India
December 1992 May 1994

Retail Sales

Sainsbury plc, Wembley , UK

Worked as a Retail Assistant & Cashier  for Sainsbury's Wembley branch

November 1990April 1992

Marketing Research Consultant

Business Horizons Pvt Ltd

Involved in marketing research & consultancy, with an all India based Marketing Research & Consultancy organization handling following research projects Project / Marketing profiles, Demand Estimate studies, Launch studies, User & Attitude surveys & Satisfaction Studies

December 1988July 1990

Marketing Executive


 Generating & maintaining business by direct selling to assigned government organizations & ministries. Key account management by developing relationships, customer satisfaction & retention Implementing customer centric strategies to develop the business

Nov 1987Dec 1988

Management Trainee

Avanti Kopp Electrical Ltd-New Delhi

 Involved in all aspects of marketing for a range of aesthetic switches/accessories, manufactured in India in collaboration with the Italian' Kopp' Company. Responsible for Product launching, promotional planning & implementation, direct marketing, organizing exhibitions & maintaining the dealership network.


May 2018July 2018

DMI Professional Diploma Version 7

Digital Marketing Institute 

CAM Diploma in Digital Marketing

Chartered Institute of Marketing 



Diploma in Marketing

Chartered Institute of Marketing 




National Productivity Council




Hindu College Delhi University